840 US-46
Kenvil, NJ 07847

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Open Road BMW of Roxbury

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Dealership

Reviewed by Bob from NJJune 20, 2023

I worked with Toran Stephens and he was wonderful. He was a gentleman and an absolute pleasure to work with. I recommend him highly, you will not be disappointed. He was friendly and nice. He was with us from beginning to end and we could not be any happier. As a whole, the dealership is fantastic! They are highly recommended!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Bob, Thank you for taking the time to share your wonderful experience with Toran Stephens and our dealership. We greatly appreciate your kind words and recommendation. Your recommendation means a lot to us, and we are grateful for your trust in our dealership. Should you have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to provide ongoing support and make your automotive experience as enjoyable as possible.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Bad service

Reviewed by nasan f ishak from BayonneSeptember 21, 2019

I bought a Toyota Highlander 2013. I asked if there is maintenance for the car, they told me the car is perfect. When I went home, the battery is dead. Then I went to service shop, Toyota dealer they told me the car needs a change oil, change battery and brakes, front and back. It cost me $2,000. I called the BMW dealer, they said we don't care, bad service. It's the worst dealer I've seen.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Complete waste of time

Reviewed by Podunk from Flemington, NJNovember 18, 2018

Yes the car was used but it was in much worse condition than I was lead to believe before coming in. The salesman knew nothing about the car. I already had done my research so I taught them about it. The sales manager tried to tell me that the car was the cheapest in the nation. Even though I had seen similar cars at the same price and in like-new condition. Theirs almost looked as if it were a rally car.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Open Road BMW of Roxbury

At BMW of Roxbury we enjoy the challenge of meeting and exceeding your highest expectations every time. We are conveniently located at 840 Route 46 East an easy drive from Morristown Bloomfield Wayne NJ or anywhere else in the Roxbury area. We have a large selection of new BMW models as well as quality pre owned cars trucks and SUVs. Visit or contact our Roxbury area auto dealership today and allow us to demonstrate our commitment to excellence!

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