Open Road BMW Edison

Great experience. Friendly and well versed on the electrical i5 that I purchased. The car sold me after 2 test drives . Smooth as silk and full of power to spare. It's a must to drive . Doug ,RODRiGO and Jarmel were great. Very patient with my wife and i. I installed a 50amp with a dedicated 250 line. Best part no more gas stations for us. I gave it a full charge and was ready to go 316 miles . Cost to full charge was 8 dollars compared to a 80 dollar gas bill . Love the car , loved the people at open road.

I recently purchased a brand-new 2025 M4 Competition from this dealership, only to encounter a transmission failure after a mere 4000 miles. Despite BMW's refusal to honor the warranty, I'm deeply disappointed by the reliability of this supposed "performance" car. I am currently in discussions with corporate in hopes of resolving this issue. However, if they do not cover it, I regret to say that I will never purchase another BMW again. My attempts to resolve this with the dealer were met with discourtesy. The service manager rudely informed me that there was nothing he could do and that I was on my own. The sales manager was equally unhelpful, offering little more than a dismissive apology. As a loyal customer who has spent over $185,000 at this dealership in the last two years alone, I find their lack of desire to assist me in resolving this issue shameful. I am now considering refinancing my loan with a different lender and severing ties with BMW entirely. Such a disappointing experience has left me with no desire to continue my association with the brand.

terrible dealership, used to be good, then they moved and changed management and everything went downhill. they literally lost all 4 of my tires and refused to take responsibility, I had to sue them and only then they paid