Open Road BMW Edison in Edison including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

731 US-1
Edison, NJ 08817

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 6:00pm

Reviews of Open Road BMW Edison

Overall Rating:

2.1 (out of 5)

61% recommend this dealer

129 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

so bad I had to sue them

Reviewed by Leonid Litvin from Brooklyn, NY February 18, 2023

terrible dealership, used to be good, then they moved and changed management and everything went downhill. they literally lost all 4 of my tires and refused to take responsibility, I had to sue them and only then they paid

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Excellent Experience

Reviewed by Prakash from New Jersey December 31, 2022

I have been a customer BMW North America and Open Road BMW Edison since 2007 . I have been working with Nitin Kalamdani ever since . Nitin is very diligent and well diverse and highly knowledgeable with BMW products. He and will take the time to ensure you are fully satisfied with your new purchase. I have purchased multiple BMW 7’s , X5 and my recent purchase M8 Competition and each time I have been extremely satisfied. The overall experience at the dealership is very friendly. Nitin maintains the continued relationship over the years and follows up throughout the lease for the continued relationship. I would highly recommend Open Road BMW and Nitin.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, Thank you for the 5 star rating! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Shady dealership

Reviewed by JZ from Philadelphia PAAugust 29, 2022

Stopped by to inquire for an new BMW for purchase. Informed by salesman that there will be a premium charge on top of listed price. I declined the purchase and manager said not to charge the premium but reduced my trade for 5k. We politely said thank you and walked out. I understand they are here to make money but a little honesty goes a long way.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Open Road BMW Edison

Open Road BMW has been serving the New Jersey & Staten Island markets for longer than many of you might have owned your current cars and with those years comes invaluable expertise. We're not just talking expertise on new BMW models but used cars service and auto repairs and perhaps most importantly BMW financing. We hand pick each member of the Open Road BMW team for their high level of competency vast brand knowledge ability to relate to drivers from all walks of life and commitment to keeping Open Road BMW a pressure-free environment which if you ask many of our patrons makes us a diamond in the rough.

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