731 US-1
Edison, NJ 08817

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 6:00pm

Reviews of Open Road BMW Edison

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience.

Reviewed by Paul GUZZONE from Stroudsburg PAMarch 20, 2025

Great experience. Friendly and well versed on the electrical i5 that I purchased. The car sold me after 2 test drives . Smooth as silk and full of power to spare. It's a must to drive . Doug ,RODRiGO and Jarmel were great. Very patient with my wife and i. I installed a 50amp with a dedicated 250 line. Best part no more gas stations for us. I gave it a full charge and was ready to go 316 miles . Cost to full charge was 8 dollars compared to a 80 dollar gas bill . Love the car , loved the people at open road.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I recently purchased a brand-new 2025 M4 Competition from

Reviewed by Nikolas from Marlboro NjJuly 11, 2024

I recently purchased a brand-new 2025 M4 Competition from this dealership, only to encounter a transmission failure after a mere 4000 miles. Despite BMW's refusal to honor the warranty, I'm deeply disappointed by the reliability of this supposed "performance" car. I am currently in discussions with corporate in hopes of resolving this issue. However, if they do not cover it, I regret to say that I will never purchase another BMW again. My attempts to resolve this with the dealer were met with discourtesy. The service manager rudely informed me that there was nothing he could do and that I was on my own. The sales manager was equally unhelpful, offering little more than a dismissive apology. As a loyal customer who has spent over $185,000 at this dealership in the last two years alone, I find their lack of desire to assist me in resolving this issue shameful. I am now considering refinancing my loan with a different lender and severing ties with BMW entirely. Such a disappointing experience has left me with no desire to continue my association with the brand.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

so bad I had to sue them

Reviewed by Leonid Litvin from Brooklyn, NY February 18, 2023

terrible dealership, used to be good, then they moved and changed management and everything went downhill. they literally lost all 4 of my tires and refused to take responsibility, I had to sue them and only then they paid

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Open Road BMW Edison

Open Road BMW has been serving the New Jersey & Staten Island markets for longer than many of you might have owned your current cars and with those years comes invaluable expertise. We're not just talking expertise on new BMW models but used cars service and auto repairs and perhaps most importantly BMW financing. We hand pick each member of the Open Road BMW team for their high level of competency vast brand knowledge ability to relate to drivers from all walks of life and commitment to keeping Open Road BMW a pressure-free environment which if you ask many of our patrons makes us a diamond in the rough.

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