BMW
New Car Dealership in Edison, NJ
Overall Rating
3.7/5
Read dealer reviews
Open Road BMW has been serving the New Jersey & Staten Island markets for longer than many of you might have owned your current cars, and with those years comes invaluable expertise. We're not just talking expertise on new BMW models, but used cars, service and auto repairs and perhaps most importantly, BMW financing. We hand pick each member of the Open Road BMW team for their high level of competency, vast brand knowledge, ability to relate to drivers from all walks of life, and commitment to keeping Open Road BMW a pressure-free environment, which if you ask many of our patrons, makes us a diamond in the rough.
And for service for your new BMW, Open Road BMW Edison is the place to go in Edison. Open Road BMW Edison has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Open Road BMW Edison Reviews
Overall Rating
3.7/5
73 out of 110 people recommended this dealer
DISGRACEFUL
Reviewed by AK
in Livingston, NJ
December 23, 2020
DISGRACEFUL BUNCH OF LIARS:
I called up yesterday to setup a service appointment and asked for a loaner. At the end of the call, I told her that I will be travelling from an hour away and would need a loan and she confirmed again.
They asked me to come this morning.
After driving an hour and arriving at the dealership, they said that there was no loaner and I had to wait for 2 hours to complete. I then spoke to the manager who said that it was a receiptionist who promised me to loaner and not him!
He told me to either take my car away or have my car serviced in 20 minutes. I dont know how the 2 hour service job can be done in 20 minutes and how the loaner car booked for me suddenly got cancelled!
Just a bunch of liars. I would never recommend anyone to this place
Worst car buying experience ever
Reviewed by Mike H
in Edison, NJ
September 14, 2020
I have purchased over a dozen cars and never had an experience anything like this. To make things worse, management never provided any response to my complaints.
Brought 2011 C Class Benz
Reviewed by Shahana
in Union City, NJ
June 24, 2015
On 6/13 I tagged along with my sister to pick out her BMW, while there I was talked into looking into buying from OPENROAD BMW, I wasn't quite ready to make the commitment but after a few hours I was given a great deal to not take advantage of. My dealer was Cameo Rollins, Amazing person, very personable and a professional car dealer. You Male dealers need to step your game up! She made it happen and worked her buns off to get me in my new car...my first new car...she took me from a Saturn to a Luxury Mercedes. Kudos to CAMEO and Mr. MIKE MAYFIELD. Thank you for the great service, making me feel comfortable with my investment, answering all questions and a wonderful BIRTHDAY GIFT FOR ME!!!!. -Shah'
