Tulley BMW of Nashua

I just had the worst experience with Tulley Nashua. The sales manager conducted himself with a level of unprofessionalism that was shocking. I live in Boston, before making the trip from Boston to consider a $60,000 purchase, I wanted to know they could beat my Navy Fed rate. After saying I needed to be there they finally agreed to run my credit, which they said they would have to do be done twice, once thru them and then thru BMW. Which I agreed to. They ran my credit and agreed to a 6.29 rate, but when I asked had BMW also approved me, as they said they had to run it with BMW, he sent me a text saying he no longer wanted to do a deal. I conducted myself with class and professionalism through the back and forth. If the sales manager knew what he was doing he would have picked up the phone and spoken with me. Lost customer.. I’ll take my business to Herb Chambers you should do the same. Steer clear of Tulley. Situations like this, while seemingly minor, are very telling about the culture at Tulley. The sales manger could not address the concerns of a potential customer who is going to be making a large purchase without acting like a petulant child? I felt bad for the sales associate. The example he set to her in her young career was shocking. They should have never pulled my credit report if this was a potential outcome . I’ll be sure to share this negative experience at Tulley with all my colleagues And friends in Boston and the socials so they don’t have to have my experience. The sales manager conduct was totally unwarranted.

I had the pleasure of working with Gloria Prosper when purchasing my new car, and I can't recommend her highly enough! From the moment I walked onto the lot, Gloria made me feel comfortable and confident in my decision-making process. She is incredibly knowledgeable about the vehicles, patient with all my questions, and went above and beyond to ensure I found exactly what I was looking for. What truly set Gloria apart was her approach—there was no pressure, just genuine guidance and expertise. She took the time to understand my needs and budget, helping me explore various options while offering insights that only a true professional could provide. Her friendly, personable attitude made the entire experience enjoyable, and I never once felt rushed or pushed into a decision. I left feeling not only with a fantastic car but also with the assurance that I was treated fairly and with respect throughout the entire process. If you're in the market for a new car, Gloria is the one to see! Her dedication to providing an exceptional customer experience truly shines through. Thank you, Gloria, for making my car-buying journey smooth and stress-free!

I had another wonderful car buying experience from the team at Tulley BMW in Nashua. Kyle Shaw, the client advisor and Seth Bridge, the sales manager were outstanding to deal with and made the entire car buying experience smooth from beginning to end. Kyle Chapman, the finance manager did a great job of detailing the varied financial and maintenance packages available, and David Muite, the BMW genius did a fantastic job of explaining the vast array of technology and features the vehicle has. I would highly recommend the team at Tulley BMW!