261 Auto Mall Dr
Henderson, NV 89014

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Sales: 877-240-1215

Used Cars: 888-698-5182

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of BMW of Henderson

Overall Rating:

4.7 (out of 5)

89% recommend this dealer

1644 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

After the initial system generated email there was no

Reviewed by AMM from Santa FeFebruary 05, 2026

After the initial system generated email there was no reply to any of my questions. No information about recent repair work , and no interest in supplying extra photos or driving videos. A very poor dealership and very poor customer service.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Our Service Advisor Albert went about and beyond to get

Reviewed by Kevin4fitnessFebruary 02, 2026

Our Service Advisor Albert went about and beyond to get our M7 back on the road. We have an after-market extended warranty with a company that is not easy to deal with. He stuck with it, negotiated on our behalf, and was an amazing advocate for us. Above and beyond the call of duty!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was very pleased with the sales and trade in process.

Reviewed by Russell Di Bartolo from Henderson, NVFebruary 02, 2026

I was very pleased with the sales and trade in process. Robert Cranston, Sales, Mike King, Finance, and Yari, BMW genius, were all very cordial, supportive, and knowledgeable. The only problem was with the final delivery as the promised detail was substandard. There were exterior areas that were unevenly polished and others that were not touched at all. This does not reflect well on the dealership despite my excellent experience with the sales process.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Russell, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About BMW of Henderson

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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