BMW
New Car Dealership in Saint Louis, MO
Overall Rating
4.5/5
Read dealer reviews
From new BMW models to used cars... From routine maintenance to repairs...Plaza BMW, serving St Louis, Chesterfield, MO and Manchester, MO, has you covered. And, if you want to repair your vehicle yourself, we can get you any of the manufacturer-certified BMW parts you might need along the way.
The Plaza BMW auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and retraining, and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you'll immediately see the difference. And you don't have to take just out word for it. Ask around.
Our certified mechanics know how to keep your new BMW fine tuned and safe. So if you are in Saint Louis or the surrounding area, check out Plaza BMW!
Plaza BMW Reviews
Overall Rating
4.5/5
114 out of 130 people recommended this dealer
Plaza BMW Sold Me A Broken Car
Reviewed by John
in Saint Louis, MO
July 13, 2020
I will start this off by saying I've been a long time customer of Plaza Motors, My family has purchased 4 cars from them and have had nothing but pleasant experiences (Mainly at Plaza Mercedes). But About 2 weeks ago I bought a Honda S2000 from Plaza BMW, everything seemed fine, I even got a great deal on the car. Alas, about a week later I find out that the car had $6500 worth of damage that they didn't disclose to me when I bought it. I asked for the inspection report that they did before they sold me the car, and to my surprise they left out all information concerning the clutch in the report (that's the part that was broken). Now they have become extremely rude and have stopped accepting my calls. They will not work with me at all and are trying to have me foot the bill. Because of this I know have to get lawyers involved just to return the car. Plaza BMW is full of scammers and rude sales people (Statement based on my personal experience and is only directed toward the people I personally dealt with) THIS IS A WARNING TO ANYONE THINKING OF BUYING A CAR AT PLAZA BMW, I DON'T WANT ANYONE TO END UP IN A SITUATION LIKE I AM CURRENTLY IN. ALL OTHER PLAZA SUBGROUPS I HAVE HAD GOOD EXPERIENCES WITH BUT BMW WILL KNOWINGLY SELL YOU BROKEN CARS.
Online Purchase is Horrible
Reviewed by Viktor King
in St Louis, MO
June 06, 2020
Tried to buy a vehicle online and I was told everything was ready to pick up. I called twice and was told the vehicle and paperwork will be ready to go.
I went to pick up the vehicle and was told nothing was ready and I couldn't take delivery.
Don't ever try and buying a vehicle here. Just an unorganized car lot.
Great service
Reviewed by Ken S.
in Benld, Illinois
March 11, 2016
Service Advisor Paul Badgett is one of the finest service representatives I have encountered in 40 years of automobile ownership, and I have had many excellent service experiences. Paul initially assisted me with a problem that was seemingly simple, but which became more complicated with each visit. Paul was very patient, helpful and informative throughout the process. Although I experienced some unexpected delays, Paul walked me through the difficulties. I was most comfortable and also provided with refreshments during my unexpected waits. Thanks again to Paul and the entire service staff at Plaza BMW !
