1200 W 104th St
Kansas City, MO 64114

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Sales: 888-675-4249

Used Cars: 866-375-4915

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of BMW of Kansas City South

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

319 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service and customer care,everyone was so polite.

Reviewed by James Samples from Carrollton, MoNovember 18, 2025

Great service and customer care,everyone was so polite. The mechanic sent us a video review of the entire process of the diagnoses and repair needed

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing your experience! We’re glad to hear you received great service and felt well taken care of by our team. It’s wonderful that the technician video helped keep you informed throughout the diagnosis and repair process. We appreciate you choosing Hendrick BMW of Kansas City South and look forward to assisting you again!

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5.0 (out of 5)

From the intake lady in the service drive to the

Reviewed by John S. from Leawood, KSNovember 14, 2025

From the intake lady in the service drive to the completed work, experience was great. The BMWSKC service team always does a great job on my BMWs.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your kind words! We’re thrilled to hear that our service team consistently provides a great experience from start to finish. We truly appreciate your trust in BMW of Kansas City South and look forward to keeping your BMWs in top condition for years to come!

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Maximum rating = 5

5.0 (out of 5)

I waited at the dealership for the service to be

Reviewed by James from Kansas City, MissouriNovember 14, 2025

I waited at the dealership for the service to be completed. I was told it would take about two hours. It took approximately two hours, and my car was washed and cleaned.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your feedback! We’re glad to hear that your service was completed within the expected timeframe and that your car was returned clean and ready to go. We appreciate your trust in BMW of Kansas City South and look forward to serving you again!

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About BMW of Kansas City South

Here's to the ones that persist. You arrive before the opening hour and continue when closing time is an hour past. Here's to the ones who inspire. While the status quo sees madness we see genius. Here's to the lovers. Who choose togetherness in a world of selfishness. Here's to the visionaries. Who see a better prospect for our future the future of humanity. And here's to the crazy ones. Who believe that the best way to predict the future is to create it. We are Hendrick BMW of Kansas City.

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