Zeigler BMW of Kalamazoo in Kalamazoo including address, phone, dealer reviews, directions, a map, inventory and more

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4201 Stadium Dr
Kalamazoo, MI 49008

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Sales: 877-648-9646

Used Cars: 866-482-6871

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 7:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:00am – 3:00pm

Reviews of Zeigler BMW of Kalamazoo

Overall Rating:

2.9 (out of 5)

39% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

10/10

Reviewed by Andrew H from Kalamazoo March 14, 2022

My entire buying process was easy and hassle free. The three representatives I used (Chad, Travis, and Ben) were first class all the way and I’m happy to have given them my business. You have a new, lifelong Zeigler customer!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Ken Francisco goes over and above to help with service he...

Reviewed by jchamberlinMarch 16, 2021

Ken Francisco goes over and above to help with service he worked with BMW to help me on a steering issue. I had had problems with. Ken spoke to BMW corporate and worked with his team to not only fix the issue but get them to offset the cost. I have been taking both my BMWs to Ken for over 5 years and they always take great care of me.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service - “5 Stars” - Car Quality - “1 Star”

Reviewed by NachoDecember 12, 2019

Bought a new 2019 BMW X3. Bad - over the past year many quality related problems. Good - Zeigler service dept amazing! Ken and his repair staff have been great. Some problems have been software related and despite frustrations on both sides they continue to make sure the customer is properly taken care of (quick repair scheduling, loaner if needed, sympathetic and friendly attention, etc.). All these disappointing quality issues are not Zeigler’s fault - and they continue to work hard to resolve them.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Zeigler BMW of Kalamazoo

Since 1981 Zeigler Auto Group has been proud to carry the BMW brand at our corporate headquarters here in Kalamazoo Michigan! If you have decided the time is now to explore what the Ultimate Driving Machine has to offer for you we have a strong and committed sales staff with many years of experience satisfying our customers' needs and look forward to serving yours as well! To explore our unique new and pre owned inventory feel free to stop by our brand new showroom browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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