1845 S Telegraph Rd
Bloomfield Hills, MI 48302

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Sales: 866-884-9499

Used Cars: 866-884-9499

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of BMW of Bloomfield Hills

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

1154 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I worked with Meghan.

Reviewed by jyeepersDecember 31, 2024

I worked with Meghan. She is extremely knowledgeable about BMW cars and service. I highly recommend her to help you find the perfect car!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sabrina Rolle was great !

Reviewed by jcamprocAugust 03, 2024

Sabrina Rolle was great !! 3 cars bought from her now , going back 30 years . Love BMW X6

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Firstly, I've been coming to this dealer for over 15

Reviewed by rajerg723July 06, 2024

Firstly, I've been coming to this dealer for over 15 years, and never had a problem... Until NOW. This maybe due to ownership change and lower standard of work. Do NOT go to this dealership if you care about your paint! Took the car to the body shop for an insurance job. They installed the hood well, but their detailing/car wash team put scratches in my paint. The dealer told me to come back and they'll 'buff out' the scratches, only to add more holograms and marks. The manager Kenny Tran then assured me that come back and they'll fix the holograms and scratches. I wait a week and called them only to find out the car was already done. When I got the car back and checked the paint under sunlight, more deep scratches and holograms all over the car. The detailer didn't even wash the car before detailing it, adding more swirls from the dirt and bugs on the car. I was afraid this was going to happen and said let me just take the car to my detailer, and they can send me a reimbursement. Now my car has scratches all over. DO NOT take your car here if you care about the paint, they WILL scratch your paint. Shame that this dealer's quality went downhill after changed ownership. Would NOT recommend.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello We take our customer feedback very seriously and would like the opportunity to learn more about your service experiences. Can you please contact me at your earliest convenience? John Nazzal General Manager BMW of Bloomfield Hills JNazzal@penskeautomotive.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Bloomfield Hills

As this country?s oldest exclusive BMW dealer and the largest in the area Erhard BMW is comprised of two BMW dealerships with locations in both Bloomfield Hills and Farmington Hills Michigan. Since 1964 Erhard BMW has been committed to providing our customers with the best vehicles on earth coupled with unmatched dedication to exceptional care and personalized service. This is why we are ranked #1 in customer service nationwide. Choosing the right BMW for you is a big decision which is why we encourage customers to use our website to browse through our new and used selections.

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