1845 South Telegraph Road
Bloomfield Hills, MI 48302

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Used Cars: 248-642-6565

Reviews of BMW of Bloomfield Hills

Overall Rating:

5 (out of 5)

91% recommend this dealer

65 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Finally an honest and easy to work with car dealership!

Reviewed by Robert H from Atlanta, GAJanuary 15, 2025

Finally an honest and easy to work with car dealership! No hassle and straight forward. Audrey in particular did a great job helping me getting the deal done remotely! Definitely recommend this dealership and Audrey!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

It's great to hear you found your experience at BMW of Bloomfield Hills straightforward and our team helpful. We appreciate your recommendation and are glad we could assist in a remote deal.

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Maximum rating = 5

5.0 (out of 5)

Audrey Houck-Fassnacht is by far the nicest client

Reviewed by T,P from WARREN MIJanuary 13, 2025

Audrey Houck-Fassnacht is by far the nicest client advisor I've had the pleasure of working with. Even though I decided not to purchase the vehicle I test drove for other reasons, she made me feel at home. She guided me on a very comfortable test drive, and I was truly impressed. Thank you for your time, Audrey!

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We're pleased to hear you had such a comfortable experience with our team at BMW of Bloomfield Hills. We appreciate your kind words and hope to assist you again in the future. Take care!

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Maximum rating = 5

5.0 (out of 5)

Ali was a delight to work with at the BMW of Bloomfield

Reviewed by Karla from Southfield, MichiganDecember 06, 2024

Ali was a delight to work with at the BMW of Bloomfield Hills store, and I am really impressed with the outstanding care he gave me over the entire car-buying process. Ali was friendly and professional as soon as I stepped in. Ali made everything easy and stress-free. Before I took off in my new car, he went above and above to make sure I knew every detail and made sure I was comfortable at every turn. A few days later, he even gave me a call to inquire about my satisfaction with the transaction. I was genuinely impressed. Ali's sincere commitment to client happiness is what really makes him stand out. He made me feel important, and it was obvious that he wanted to establish a long-lasting friendship rather than merely close a deal. His kind disposition, meticulousness, and dedication to providing an excellent experience. To anyone searching for an exceptional car-buying experience, I heartily recommend Ali. He is unmatched in his professionalism, knowledge, and customer-focused attitude. I appreciate you making this such a good and fun experience, Ali!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thanks for your kind words about our team at BMW of Bloomfield Hills. It's great to hear you had an enjoyable car-buying experience with exceptional service. Wishing you many happy miles in your new vehicle.

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Maximum rating = 5

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