501 Automall Drive
Ann Arbor, MI 48103

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Sales: 866-736-3880

Used Cars: 866-792-0775

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of BMW of Ann Arbor

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

433 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience purchasing my M2; all online other than

Reviewed by chip8872December 03, 2025

Great experience purchasing my M2; all online other than pickup; Beau Derek was very communicative which made everything easy

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at BMW of Ann Arbor.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everything worked out great.

Reviewed by gallagpjDecember 02, 2025

Everything worked out great. Can't wait to see the new home when you move in.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, Thank you for the 5-star rating. We hope to see you again here at BMW of Ann Arbor.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They are always in the look out for great customer

Reviewed by adam.dioguardiNovember 29, 2025

They are always in the look out for great customer service and ways to save money while doing excellent work every time .

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the review! We love to hear our team is always looking out for you here at BMW of Ann Arbor. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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