Herb Chambers BMW of Sudbury in Sudbury including address, phone, dealer reviews, directions, a map, inventory and more

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128 Boston Post Rd
Sudbury, MA 01776

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Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00pm – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Herb Chambers BMW of Sudbury

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

183 out of 198 people said they would recommend this dealer

2 (out of 5)

Be carful when you pickup a loaner car

Reviewed by Almir in Sudbury, MAJune 12, 2021

I was happy with the car service but it has been very frustrating to deal with the service department regarding the loaner car. I returned the loaner car on the same day that I dropped off my car for service and the problem started immediately after. I received a notification that there is a toll charge and my credit card was charged for the toll. Because I did not use a toll road, called the dealership and expressed my concern. The amount of the toll was negligible $1.95 but I thought it was important to bring this up to the service person’s attention. During my first call the representative checked the paper work and indicated that they had made a mistake and charged my account instead of the next client who picked up the loaner car when I returned it. I thought the issue was resolved but it did not. Again I received another charge and I called again and was told they were going to take care of it. This issue happened again and I called the dealership for the third time and spoke with another representative “Almir”. This person indirectly told me that I might have taken the toll highway and that’s when I decided to end the conversation since I had not the time or energy to continue with such unreasonable service department. Just a word of advice and be carful when you pickup a loaner car from this dealership!

Customer Service 1

Buying Process 3

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Service with a smile

Reviewed by Robert in Sudbury massJune 10, 2021

Easy in easy out very professional no pressure all the answers were right to the point - Robert was focused and straight forward. Vehicle was ready as I was told. A nice 1-2-3 experience for vehicle service.

Customer Service 5

Buying Process 5

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

The best experience!

Reviewed by MarikaVladi in Boston, MassachusettsFebruary 25, 2017

This was a 6th BMW vehicle in my family and I have to say the best experience! Everyone at the dealership was great. Special thank you to a Sales Manager Eric Millar and a Sales Associate Ali Hussein for a caring, fun and highly professional experience !!! M. Vladi

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Herb Chambers BMW of Sudbury

At BMW of Sudbury it's not just about buying a car. It's about finding the right car for YOU. That means we take the time to get to know you...your aesthetic preferences your hobbies and your driving habits.

This is true regardless of whether you decide to lease or buy a new BMW. For whether you're "together" two years or 20 BMW of Sudbury wants to make sure you never regret your decision.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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