128 Boston Post Rd
Sudbury, MA 01776

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00pm – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Herb Chambers BMW of Sudbury

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

2455 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Hi Everyone I am thrilled to take this opportunity to

Reviewed by RuthiesantiniNovember 29, 2025

Hi Everyone I am thrilled to take this opportunity to express my sincere thanks to BMW I was so thrilled to work with Nick Latano He made purchasing my vehicle trouble free His knowledge of the BMW and super personality made the purchase delightful He introduced me to Service Representative Mike Brooks who saw me in a timely fashion for my first experience It was absolutely amazing how thorough the team was Always updating me on the status and reassuring my BMW was in the best hands They provided me with a video while I sat in the waiting room I was blown away by the superior service Thanks Team BMW

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service overall.

Reviewed by Myanz13November 26, 2025

Great service overall. Prompt, not a long wait relative to other services times. Very communicative through the whole appointment!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Myanz! We are happy to hear that you had such a great service experience with our team! Thank you for visiting Herb Chambers BMW of Sudbury and for leaving us your five-star review.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

The dealership is fine.

Reviewed by laurie.krigmanNovember 25, 2025

The dealership is fine. Nickolas was terrible. Non communicative and made stuff up when pushed for information .

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Laurie, I am sorry to hear that your purchase was anything less than perfect and that the communication you received fell short of our high standard. Your feedback is appreciated, and I will ensure it is addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Sean King - General Manager - sking@herbchambers.com

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Herb Chambers BMW of Sudbury

At BMW of Sudbury it's not just about buying a car. It's about finding the right car for YOU. That means we take the time to get to know you...your aesthetic preferences your hobbies and your driving habits.

This is true regardless of whether you decide to lease or buy a new BMW. For whether you're "together" two years or 20 BMW of Sudbury wants to make sure you never regret your decision.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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