BMW of Shrewsbury in Shrewsbury including address, phone, dealer reviews, directions, a map, inventory and more

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770 Boston Turnpike
Shrewsbury, MA 01545

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Sales: 508-425-3903

Used Cars: 508-519-3002

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:30am – 2:00pm

Reviews of BMW of Shrewsbury

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.6 (out of 5)

15 out of 22 people said they would recommend this dealer

1 (out of 5)

Lies, lies and more lies.

Reviewed by not happy in Alexandria VAMay 20, 2021

They ordered the wrong parts. Instead of telling me this when they first realized this, they kept putting me off, telling me they want to make sure the job is done correctly, stalling until the right parts came in. Will have the work done elsewhere. Had to spend a half hour while they removed charges for warranty items.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

3 (out of 5)

Bait and switch

Reviewed by Massman17 in Webster maAugust 16, 2020

Called on availability of a Lexus rx350 that was listed on car gurus and was told it sold days ago even though it was just listed? Why even put in on cargurus? Because they want to sell you something else instead of the one I viewed? That’s why!

Customer Service 4

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great Experience

Reviewed by BobB in MAMarch 26, 2017

We are 1st time buyers and this was a very pleasant experience at BMW of Shrewsbury. Ryan Marcello was extremely knowledgeable, very responsive and extremely helpful throughout the entire process. I'm looking forward to the next time.

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

About BMW of Shrewsbury

BMW of Shrewsbury on Route 9 in Shrewsbury MA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a BMW dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We look forward to serving you!

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