BMW of Norwood in Norwood including address, phone, dealer reviews, directions, a map, inventory and more

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920 Providence Highway
Norwood, MA 02062

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Sales: 781-810-4787

Used Cars: 781-906-1218

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 6:30am – 6:00pm
Tue 6:30am – 6:00pm
Wed 6:30am – 6:00pm
Thu 6:30am – 6:00pm
Fri 6:30am – 6:00pm
Sat 6:30am – 4:00pm

Reviews of BMW of Norwood

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

1126 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great CPO Experience

Reviewed by Steve R from Boston, MAJanuary 26, 2023

I purchased a BMW Certified Pre-Owned (CPO) used 2019 BMW 3 series car with help from Francisco. He was outstanding - super knowledgeable about every feature of the car, very easy to work with, very attentive when I had questions or had issues to resolve in the purchase process. He set me up to take the car out for a long test drive so I could really see how it handled. Mike, his manager, also helped me with some of the details and was equally amazing to work with. Absolutely one of the best car-buying experiences my wife and I have ever had. On delivery of the car, Paul, the product genius (a title that is well deserved), helped me to learn all of the ins and outs of the car. We spent over an hour going over different aspects of the car's controls and systems, which was invaluable. Wow - I have never experienced a delivery that was as professional and informational as this. Go CPO - I have to mention the CPO aspect too. Even before I test drove the car, the dealership had installed new tires and did some brake work to get the car ready for sale. During the test drive, I noticed some vibration at higher speeds. Before I took delivery of the car, the service team looked into it, made several adjustments to the brakes and tire balancing, and now the car drives as smoothly. The car drives and looks like a brand new car in just about every way possible. And CPO gave me an additional year of warranty which is great. I would definitely recommend CPO.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you Steve for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Francisco helped me with a BMW Certified Pre-Owned (CPO)

Reviewed by Steve RJanuary 26, 2023

Francisco helped me with a BMW Certified Pre-Owned (CPO) used 2019 BMW 3 series car. He was wonderful - totally knowledgeable about every feature of the car, very easy to work with, super attentive when I had questions or had issues to resolve in the purchase process. I was able to take the car out for a long test drive so I could really see how it handled. His manager Mike also helped me with some of the details and was equally amazing to work with. Absolutely one of the best car-buying experiences my wife and I have ever had. On delivery of the car, Paul, the product genius (a title that is well deserved), helped me to learn all of the ins and outs of the car. We spent over an hour going over different aspects of the car's controls and systems, which was invaluable. Wow - I have never experienced a delivery that was as professional and informational as this. I have to mention the CPO aspect too. Even before I test drove the car, the dealership had installed new tires and did some brake work to get the car ready for sale. During the test drive, I noticed some vibration at higher speeds. Before I took delivery of the car, the service team looked into it, made several adjustments to the brakes and tire balancing, and now the car drives as smooth as silk. The car drives and looks like a brand new car in just about every way possible. And CPO gave me an additional year of warranty which is great. I would definitely recommend CPO.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you Steve for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They stated we needed an engine oil leak repaired for

Reviewed by mikegJanuary 19, 2023

They stated we needed an engine oil leak repaired for over $5000.00 because of all wheel drive. There were never any drips on the garage floor. We went to another shop who told us there was no leak. Rather there was spillage from removing the oil filter. Always wise to get a second opinion.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We are sorry that you have had this experience. From the information that is given in this post, we cannot determine when your visit was and what exactly happened. This is certainly not something that should happen here. Please respond with more details so that we can better understand the situation and strive to make it right. Alex Archer General Manager 781-278-1417 aarcher@bmwnorwood.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Norwood

The team at BMW Norwood would like to welcome you to our dealership in Norwood, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new BMW vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Norwood, you can always count on the professional technicians in our BMW service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Norwood count on the high-quality vehicles and services found at BMW Norwood, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!

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