700 Kenilworth Dr
Towson, MD 21204

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Sales: 877-728-3063

Used Cars: 877-729-1512

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:15am – 7:00pm

Reviews of BMW of Towson

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

1452 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

James and the BMW staff were thoroughly professional,

Reviewed by BbrownJanuary 22, 2026

James and the BMW staff were thoroughly professional, friendly and timely. Jmaes explained the process to me, gave me a time estimate and then he and the service staff delivered on his representations. I could not be more impressed.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I highly recommend BMW of Towson.

Reviewed by Keisha Laidley-Cross from Baltimore, MarylandJanuary 19, 2026

I highly recommend BMW of Towson. The customer service is excellent. My service advisor Terrence is outstanding, his professionalism and cheerful attitude. The customer service he provides exceed my expectations every time .

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Overall very good experience.

Reviewed by Lawrence Westfall from Bel Air, MdJanuary 14, 2026

Overall very good experience. Attentive sales process, appropriate follow up and good financing offered thru BMW. Could have used more time going over all of the cars features and infotainment system. Only other issue was that car was delivered with substantially overinflated tire pressures - 48psi

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About BMW of Towson

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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