BMW
New Car Dealership in Suitland, MD
Overall Rating
4.8/5
Read dealer reviews
Welcome Passport BMW
Proud recipient of the 2019 Center of Excellence Award!
Passport BMW proudly provides a world class experience - from our knowledgeable staff to a wide selection BMW vehicles - our top priority is to exceed our customers' expectations. Our dealership has a large inventory of new and certified pre-owned BMW's, as well as a wide selection of quality luxury used cars.
Passport BMW also offers professional BMW service & repair at our state-of-the-art service facility or Passport Collision center. Our car repair experts will diagnose your vehicle's problem, make the repair and get you back on the road as quickly as possible.
Passport BMW also has a service department if you need ongoing support with your new BMW, Passport BMW has BMW-trained mechanics and uses the highest quality parts. If you are in Suitland, Passport BMW should be your dealership!
Passport BMW Reviews
Overall Rating
4.8/5
393 out of 412 people recommended this dealer
Overall Facilities:
4.9/5
Excellent Dealership
Reviewed by Matthew M Joyner
in Washington
January 15, 2020
Went in just looking for a used X1. Was given such excellent advise by sales rep I was able to get a 2019 X2. I am so satisfied with my X2.
Passport
Reviewed by Recent Customer
in Marlow Heights, MD
December 10, 2019
If you are looking for a car, find Nana he will take care of you like family and make this the single best experience buying a car ever! To start I am not a review person so this is out of my comfort zone, but service was so amazing I will make that leap for them! From the second we walked in to Passport everything hits us the sound of music, the happy/friendly people greeting us, the fresh smell (not the stuffy traditional showroom smell), and the beautiful showroom itself. This was an extremely well run business worried about the customer experience. After meeting Nana, you will instantly know, as we did, why he is thought so highly of by other reviewers since as his desk says, when you are in his office "you are family". His thoughtfulness and lack of typical salesman pressure made buying a car very easy for us and helped us have a good experience. As parents of young children, buying a car usually is an awful experience where one parent is stressed wrangling kids and the other watches while trying to help and do paperwork simultaneously. Nana had some tricks up his sleeves to make tings easier and was able to provide some relief to keep our kids at bay while we completed the process. To illustrate this, after picking out a car, he gave us a voucher for the cafe so that my wife could take our kids get some food and cookies to occupy their time, many dealerships have vending machines or bottled water, but this was next level service. Another example, after eating and right before we went to sign papers Nana told my kids that if they were good they could pick any little toy they wanted from the BMW boutique (a pair of matching teddy bears was the ticket for them) so they happily walked with my wife to look at all of the things in the store while I handled papers. These two very small, but simple gestures helped to relieve a lot of stress for us as parents and really helped my kids enjoy going to the "car store". I know I have said it already, but this really is a good dealership and I would even say one of the best run businesses I have been into period. If you are in the market for a car, new or used, I encourage you to give them a try, you will not be disappointed! Thank you Passport BMW!
Car Purchase
Reviewed by Yvette Roberts
in Woodbridge
February 14, 2018
Mr Nana was extremely easy to work with and very patient. He helped me get exactly what I was looking for in a automobile. Very friendly dealership - would definitely recommend to friends and family.
