BMW
New Car Dealership in Owings Mills, MD
Overall Rating
4.8/5
Read dealer reviews
BMW of Owings Mills is your premier BMW studio in the Baltimore MD area. We are a proud division of Safford Automotive Group and carry their same commitment to customer satisfaction. Be that making sure that you are purchasing the perfect new or pre-owned vehicle for you, or get premium level service on your current vehicle. Come experience the new BMW of Owings Mills!
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BMW of Owings Mills Reviews
Overall Rating
4.8/5
24 out of 28 people recommended this dealer
Overall Facilities:
4.8/5
Just above average
Reviewed by TD
in Pikesville
December 19, 2020
Loaner was filthy and couldn’t complete oil change because they didn’t have my filter in stock. Still waiting for part for them to finish. Clean facility and service was professional.
Passable
Reviewed by Disappointed
in Baltimore, MD
October 14, 2020
Not quite up to the level of what I've come to expect from BMW in terms of service from other dealerships. Nothing explicitly wrong or incorrect, but they were reluctant to answer some basic questions I asked about the service, and gave me a bit of a runaround instead.
I chose this dealership because it was the highest rated in the area, and expected more. I doubt I'll be bringing the car back to them again.
Disappointed
Reviewed by Unhappy
in Baltimore, MD
August 02, 2020
THIS IS NOT THE DEALERSHIP I PURCHASED MY CAR FROM. I should have just waited to go to Catonsville. I was worried about the engine light that had recently popped on and decided not to wait 4 more days. I called my service advisor from Catonsville and asked for advice and explained I was going to try the Reisterstown location. Unfortunately I had to get an engine thermometer replaced on my 2016 car with my oil change. $750 later.....My service advisor also stated to let them know, “I’m a loyal customer and my car has been serviced by only BMW for a possible “discount”. I had also mentioned I had a coupon for service but I had left it home. When Mark called to tell me what was wrong with the car and give me my total I said all these things. He replied I will see what I can do. When it was time to pay he said you need the coupon present. I WILL NEVER RETURN TO REISTERSTOWN. The 2 stars is for the young man that greeted me, he was nice.
