Laurel BMW of Westmont in Westmont including address, phone, dealer reviews, directions, a map, inventory and more

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430 E. Ogden Ave.
Westmont, IL 60559

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Sales: 888-721-9516

Used Cars: 888-721-6876

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Laurel BMW of Westmont

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

1421 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Repaired but?

Reviewed by Anonymous from Burr Ridge, ILJuly 25, 2022

Brought car in on a Saturday because the dreaded ?engine light? turned on. Told car would not be ready that day, no loaner offered, more than just a simple inexpensive fix & we close at 4. But car was ?fixed? at 4:15 so they were still open. Picked up car Mon, paid over $1600, drive away & ?engine? light turned on again. Now got a loaner and 5 days later after paying yet another $1500 after negotiating for undiagnosed problem that could not be diagnosed allegedly until we fixed the 1st problem-really?! I had to call 3 days in a row to ask about my car?s status. Lot of money spent. Service manager Justin and service Dean were pleasant but just not a good experience. Let?s hope the ?engine? light does not turn on again.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

2017 X3 Maintenance

Reviewed by Frank from Westmont, ILJuly 24, 2022

I brought my car in for transmission fluid change and a few other things like new wiper blades. They gave me a free rental car so I didn't have to wait. My car was finished later that same day. I am very satisfied with the work performed and my service advisor Scott. The mechanic working on my car sent me a video of the underside inspection which was very helpful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service Check up

Reviewed by Edwin Reyes from Chicago, ILJuly 23, 2022

Thank you James for all your guidance & keeping my car running smoothly! Great Service & Great description detail on what was needed & what was done with my car with quality check video inspection. Until next time!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Edwin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Laurel BMW of Westmont

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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