Bill Jacobs BMW in Naperville including address, phone, dealer reviews, directions, a map, inventory and more

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2495 Aurora
Naperville, IL 60540

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Sales: 888-910-3804

Used Cars: 888-910-2554

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 10:00am – 8:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Bill Jacobs BMW

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

5 (out of 5)

1441 out of 1463 people said they would recommend this dealer

5 (out of 5)

BMW Service Department is best in class!!!

Reviewed by M. Graves in Joliet, ILJune 16, 2021

The purchase was just a foreshadowing of how dedicated the folks at Bill Jacobs BMW really are. Equally impressive is the Service Department and my Service Advisor, Jeff Hulsebus. The appointments are prompt and convenient. In a very short time, Jeff set me up with my loaner and provided an estimated completion time. The technician performed a complete evaluation of my vehicle and sent a video to my cellphone. The repair was done quickly and professionally at a reasonable price. Tire pressure checks. fluid checks and top offs as well as car washes are complimentary!!! Best in class service!!! Highly recommend.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Service

Reviewed by Susan in Naperville,ILJune 16, 2021

Great job to Alex Flinn and all the other service advisors. Everyone is so nice and helpful. I can’t imagine buying a car from anywhere else.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Bill Jacobs Review - TW

Reviewed by Terry Whalen in Aurora, ILSeptember 05, 2018

Dealing with the Bill Jacobs BMW dealership and Mark Graffagna in particular is always an easy pleasurable experience. They are honest, accommodating and knowledgeable.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Bill Jacobs BMW

Come and visit us to experience the luxury products and lifestyle we represent. Find out why our customers tell us again and again that it's hard to beat a Bill Jacobs price or Bill Jacobs BMW service.

We have State of the art facilities with Free Wifi complimentary BMW loaners complimentary car wash comfortable customer service lounge children's play area high definition TVs and complimentary refreshments.

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