Bill Jacobs BMW

BMW New Car Dealership in Naperville, IL

2495 Aurora
Naperville, IL 60540

Get Directions

Sales: 630-659-1148

Used Cars: 630-659-1148

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm
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Reviews of Bill Jacobs BMW

Overall Rating:

5 (out of 5)

98% recommend this dealer

6207 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great and fast service!

Reviewed by Anvarshox.93December 05, 2025

Great and fast service!!! Thank you for Russ and Rob for the deal they gave me.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had the best experience buying my second BLW from Bill

Reviewed by Michelle Reilly from Oak Park, ILDecember 04, 2025

Had the best experience buying my second BLW from Bill Jacobs. I worked with Joey who was fantastic. Efficient, great communication, never pestered, always available, and truly invested in finding the car and color combos I wanted. His patience and diligence is unmatched!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Michelle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Alex was great to work with.

Reviewed by StephenDecember 04, 2025

Alex was great to work with. He found a few extra things on my car and was able to get it covered under my extended warranty. I really like that I can trust somebody at the dealership. I would recommend Bill Jacobs BMW and Alex has your service advisor.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Bill Jacobs BMW

Come and visit us to experience the luxury products and lifestyle we represent. Find out why our customers tell us again and again that it's hard to beat a Bill Jacobs price or Bill Jacobs BMW service.

We have State of the art facilities with Free Wifi complimentary BMW loaners complimentary car wash comfortable customer service lounge children's play area high definition TVs and complimentary refreshments.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation

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Want more details on BMW vehicles?

BMW

228 Gran Coupe, 230, 330, 430, 530, 740, 760, X1, X2, X3, X5, X5 PHEV, X7, i4 Gran Coupe, i5, i7, iX
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