Bill Jacobs BMW in Naperville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2495 Aurora
Naperville, IL 60540

Get Directions

Sales: 888-910-3804

Used Cars: 888-910-2554

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Bill Jacobs BMW

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

3200 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bill Jacobs BMW car buying experience

Reviewed by Jeejykal from Burr Ridge I llinoisJuly 25, 2022

Giovanna made the whole process so easy and smooth. I bought a xb7 Alpina in Tanzanite blue. Buying experience was very pleasant. Received my SUV spotlessly clean from them.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Service

Reviewed by Jeff from Wheaton,ILJuly 25, 2022

One of the things I like best about Bill Jacobs is the staff. Alex Flinn in Service always treats me well and spends time going into detail on what services I am having done. I recommend this dealership to all my friends.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great service and consultancy by guiding us through the

Reviewed by Florian.stuetzelJuly 25, 2022

Great service and consultancy by guiding us through the process to find our dream car and make the financing happen. Awesome job by Russ and Rob!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Bill Jacobs BMW

Come and visit us to experience the luxury products and lifestyle we represent. Find out why our customers tell us again and again that it's hard to beat a Bill Jacobs price or Bill Jacobs BMW service.

We have State of the art facilities with Free Wifi complimentary BMW loaners complimentary car wash comfortable customer service lounge children's play area high definition TVs and complimentary refreshments.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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