Perillo BMW in Chicago including address, phone, dealer reviews, directions, a map, inventory and more

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1035 N Clark St
Chicago, IL 60610

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Sales: 312-281-6430

Used Cars: 312-273-6503

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 10:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Perillo BMW

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.2 (out of 5)

140 out of 176 people said they would recommend this dealer

1 (out of 5)

No response from salesperson

Reviewed by Queen Bee in Wheaton, ILMay 11, 2021

After seeing a car I’ve been looking to buy used online, I sent an email inquiry. I received one email response. I have called twice for the salesperson and left voicemails. No response - no call, text or email - and yet the car is still showing as available online.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Find Another Dealership

Reviewed by Dave in Chicago, ILMarch 12, 2021

Find another dealer! I scheduled my appointment online about a week ahead of time. When I arrived at my service appointment. I stood around and no one wanted to help me. When someone finally asked me if I needed any help, I told them I had a service appointment and they directed me to Ana Salgado. I wish they hadn’t, she was on her phone and seemed annoyed that I was there. When I told her that I was there to get my oil changed. She immediately told me that 3:15pm was to late in the day and I would need to reschedule. I told her that I had an appointment so that it doesn’t make any sense. She tried to blame BMW’s website and it was an issue with their website... which simply doesn’t make any sense. I told her I would schedule service with another dealer and her response to me was “Good Luck”. As I got in my car and started to leave (in disbelief)... Alex Padalko stopped me... and stepped in and got my car in for service and completed in less than an hour. I can’t believe BMW would let a dealership operate like this (given the quality and cost of their vehicles). The service manager at Perillo BMW should be replaced because they clearly have not trained their folks even the basics about customer service. Ana should find a different profession because she clearly did not want to work there. Unbelievable!

Customer Service 1

Buying Process 1

Quality of Repair 2

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great car buying experience with Connie

Reviewed by Tinawoulds in Fort Atkinson WIMarch 15, 2016

I recently worked with Connie B to purchase a used Audi Q7. The transaction started out online and I came in from out of state to buy the car. Connie was wonderful at making sure that everything was ready to go when I got there. All I had to do was test drive and make a decision! She was so nice and great at keeping everything moving forward so I could get back on the road home (in my new car) at a decent time. Everyone that I worked with at Perillo was great but I really enjoyed working with Connie and would recommend looking for her as your sales person if you can!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Perillo BMW

Perillo BMW your Chicago BMW Dealer! We have a great selection of new BMW cars including the BMW M3, X5, 6 Series and more. We also have a wide selection of Used Cars. In addition, Perillo BMW has experienced service and parts departments and a superb finance department that is eager to assist you. Located at 1035 N. Clark Street, Chicago, IL, we proudly serve the Chicago area and its surrounding cities.

We offer great new car sales, used car sales, and parts and service sales to make sure you get a great deal. At Perillo BMW it is our goal to get you into the perfect BMW and keep it running at its optimal performance.

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