74-5533 Loloku St
Kailua Kona, HI 96740
Sales: 808-930-3400
Used Cars: 808-217-8569
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Kailua Kona, HI that carry BMW
Showing the most recent reviews from Cars.com and DealerRater.
Run Far Away!
I have lived in Hawaii for 30 years, and had 14 cars during this time. Some purchases were easy, some were not that easy, but never had a nightmare experience I had with this dealership. It took a month to get the spare key and owner manual (that wasn't even for the car I bought!); three months (and five trips to the dealership!) to get the license plate, registration, and title. The latter two had a wrong address on them, and it took three tries for them to finally get them right. The sales representative I worked with behaved like she was doing me a favor by selling me a car. I eventually got tired of her antics, and contacted the General Manager of the dealership. He never responded any of my three e-mails. (I guess I shouldn't be surprised.) This is my third BMW, but it's safe to say I will never buy another car from BMW of Hawaii, and I will advise everybody I know not to do it either.
Maximum rating = 5
I have lived in Hawaii for 30 years, and had 14 cars...
I have lived in Hawaii for 30 years, and had 14 cars during this time. Some purchases were easy, some were not that easy, but I never had a nightmare experience I had with this dealership. It took a month to get the spare key and owner manual (that wasn't even for the car I bought!); three months (and five trips to the dealership!) to get the license plate, registration, and title. The latter two had a wrong address on them, and it took three tries for them to finally get them right. The sales representative I worked with behaved like she was doing me a favor by selling me a car. I eventually got tired of her excuses and ineffectiveness, so I contacted the General Manager of the dealership. He never responded any of my three e-mails. (He did not respond to the text my wife sent him either, so I guess I shouldn't be surprised.) This is my third BMW, but it's safe to say I will never buy another car from BMW of Hawaii, and I will advise everybody I know not to do it either.
Maximum rating = 5
The best dealer experience possible.
I have purchased used cars from this dealer twice. They are now my go to dealer. Nothing but good from everyone here. I do tons of research and have been to dealerships often while shopping. This is truly the only no B.S. dealership in all my years of car shopping. Highly recommended!
Maximum rating = 5
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
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