4785 Riverside Dr
Macon, GA 31210

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Sales: 478-779-0894

Used Cars: 478-779-0896

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of BMW of Macon

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad business practices.

Reviewed by C Roberts from Macon, GaNovember 26, 2023

Bad business practices. Put down A deposit to buy a car and dealer sold car. Dealer failed to honor agreement. Will never shop there again.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

I bought my wife a 2018 BMX X2 CPO in May 2022.

Reviewed by Chris Sandifer February 04, 2023

I bought my wife a 2018 BMX X2 CPO in May 2022. I bought it using the True Car app, and the pictures made it look pristine. They delivered it to my home in Jacksonville (putting 300 miles on it on the process). When I popped the hatch I noticed some paint issues on the rear. I called my salesman, Ed Giannasca, and he said he'd have it taken care of. Several weeks went buy, and I called him several times about an ETA. My wife was battling breast cancer at the time, so eventually I lost track of hounding Ed for the promised fix. But it turned out to be so much worse. For a supposed CPO, this car was an absolute turd. First, the alignment was off. Pulled to the right, and my local BMW service center had no answer for it. Next, the blinker went out. Not just the bulb, but the entire mechanism. Now, here we are, less than 10k miles out on it and the brakes (front and rears, as well as rotors) are totally gone. And BOTH motor mounts are bad and have to be replaced. We've owned this piece of xxxx for 8 months and have $2,600 in needed repairs. Normally I'd write it off as a bad model, but I bought myself the exact same year, make and model, from another dealership, with the same amount of starting miles and current miles and have had ZERO problems with it. My suspicion is this wasn't a CPO, or that the CPO certification process was rushed, fudged, faked, etc. There's no way in xxxx this car is certified. A certified nightmare, is more like it. I called the sales manager down there today and was told Ed is out, but he'll "look into it and call me back" He never did.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Recent purchase from BMW of Macon, GA.

Reviewed by John Vasquez, Sr. from Macon, GAMay 21, 2021

Throughout the process every person involved exhibited professional courtesy, openly answered my questions and otherwise made this a pleasant experience. The sales person, sales manager and administrative staff handled everything in a timely and efficient manner.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About BMW of Macon

Here at BMW of Macon, we always strive to be the number one automotive solution for drivers throughout Macon, Milledgeville, Warner Robins, Forsyth and Perry GA! We achieve that goal by supplying a vast selection of new and used cars, simple financing solutions and exceptional auto repairs and service. Of course, it's our legendary customer service that will keep you coming back to us year after year!

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