3264 Commerce Ave
Duluth, GA 30096

Get Directions

Sales: 866-984-0839

Used Cars: 866-984-0846

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 7:30am – 5:00pm

Reviews of BMW of Gwinnett Place

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

1135 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I am a repeat customer and recently traded in a 2024 BMW

Reviewed by daudagOctober 16, 2025

I am a repeat customer and recently traded in a 2024 BMW purchased at this location for a 2026 BMW. I used the same sales person (Nadim Khanmohamed) and started the transaction via text/phone. Once we arrived at the monthly payment I wanted I went to the dealership in person. The price he quoted required $5k down which Nadim didn't disclose during our initial negotiations. Once we worked through that, we had to wait two weeks for the new vehicle to arrive. I subsequently made my scheduled monthly payment on the old BMW which meant the payoff amount was less when I picked up the new BMW. Rather than give me that money, the Nadim and the manager devalued by trade in by that amount and pocketed the money. They should have either decreased my monthly payments or given me the money back. There is no way that they value of my trade decreased by $1364 in two weeks time. They are not transparent, dishonest and will steal your hard earned money. I don't mind paying for what I want. I do mind being swindled. Nadim texted that he discussed with his manager and manager would reach out but no one ever reached out. They don't even care. I cannot control them but I can control where I spend my hard earned $$$ in the future and it will not be BMW of Gwinnett Place. I cannot recommend that you do business here either.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience during the financing process. Can you please send your preferred contact method to me? Thank you, Kahlil Stevenson General Manager BMW of Gwinnett Place kstevenson@penskeautomotive.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Finance Manager Sonny Baik!

Reviewed by ArteshaSummerset77August 14, 2025

Great Finance Manager Sonny Baik!! Customer Service was excellent! I purchased my second BMW, Saturday 8/9/25 literally took all but 45 minutes to get approved and complete paperwork… I purchased a 2025 BMW X4 30i XDrive w/M package. 1st test driver, 1st owner w/8 miles on the dash.. My Sales Rep Crystal was everything, extremely cool and very helpful throughout this process. I’m locked in with my BMW family….

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We traded in a vehicle for another used vehicle.

Reviewed by darin.73keelAugust 06, 2025

We traded in a vehicle for another used vehicle. We were from out of state and they made sure we all had great communication. We dealt with Kola Talabi. He was great and honest from the get go. The entire used car sales team was very pleasant along with the financing. I totally would recommend this dealer. Also will purchase from them again when the time comes.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for the glowing review of BMW of Gwinnett Place. It's wonderful to hear that our team provided a seamless experience for your trade-in and purchase from out-of-state. We appreciate your recommendation and look forward to assisting you in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Gwinnett Place

WHY BUY FROM US?
BMW of Gwinnett Place is proud to offer the Southeast's largest inventory of New & Certified/Pre-Owned BMW's and proud to be the #1 volume Pre-Owned/Certified BMW dealer in the Nation as well as the largest retailer in Penske Automotive Group

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top