BMW
New Car Dealership in Albany, GA
Overall Rating
3.7/5
Read dealer reviews
At BMW of Albany, we know that our inventory of great BMW cars and SUVs, our incredible customer service, and our ability to treat the needs of each individual customer is the recipe for success. We know that you have high expectations, and we enjoy the challenge of meeting and exceeding those standards each and every time. If you are in the market for a new car or SUV, stop by our dealership in Albany and experience first-hand our commitment to excellence and service! Our experienced sales staff is eager to share its knowledge and enthusiasm with you.
Our certified mechanics know how to keep your new BMW fine tuned and safe. So if you are in Albany or the surrounding area, check out BMW of Albany!
BMW of Albany Reviews
Overall Rating
3.7/5
10 out of 15 people recommended this dealer
Right Front Light
Reviewed by Sache
in Georgia
March 31, 2020
I went into BMW Albany to have my right front light replace. Not only did they not replace my light but also charge me for it. I paid $258 for a bulb socket they stated they replace. I was in contact with Gill the service manager and I tried calling the Good Morning Kurt several times to advise him that after two weeks of leaving their my light went back our. I took my car to BMW of Columbus and it was there that I found out that nothing had been replaced. I was charged for worked that wasn’t performed. I have contacted BMW of North America and file a complaint. I’m also looking into my legal options. I have been dealing with this same issue for 3 years and it took me taking my car to another dealership to find out what was wrong in less than 20 minutes. ALBANY is horrible. I see why there’s a new GM EVERY YEAR and a new see service manager with new technicians. Do not go to ALBANY Ga BMW. They are horrible and they dress like none professionals. Columbus Ga dresses for success. They are a true example of customer service. Avoid ALBANY, Ga....the service manager Gill lied until he was faced with the truth and still tried to switch it up. I will never go back to ALBANY again. My refund will be issued to me today!!!!
Poor Service and performance
Reviewed by Rita James
in Blakely, GA
July 12, 2018
They had my car for almost 3 weeks. Paid for service and engine light still showing. Had car put on machine before and after so call repairs, and they did not fix car.
Great low pressure sales experience
Reviewed by Cindy
in Georgia
June 05, 2015
We had a pleasant experience in the purchase of our new BMW. The salesman who assisted us was very knowledgeable of all the vehicles on the lot within our price range and was helpful in getting us the best vehicle at the best price for our needs. He was thorough and a pleasure to work with. We would definitely recommend this dealership.
