Germain BMW of Naples in Naples including address, phone, dealer reviews, directions, a map, inventory and more

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11286 Tamiami Trail N
Naples, FL 34110

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Germain BMW of Naples

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

2015 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Happy customer.

Reviewed by Mark from Bonita Springs, Florida January 21, 2022

Was greeted by the receptionist and was made to feel right at home. I strolled around the showroom for a few minutes and was approached by Jeff Woody, one of the sales staff. He was friendly and courteous and answered the questions I had about the car I was looking at —— a new 430i coupe with the M sport package. One week later the car was mine and Jeff was delivering the car to me. He spent a good deal of time with me showing me how to set up the car for my personal needs and I was on my way. Not only that but I have someone from the dealership coming to my house to make sure I understand the car and help answer whatever questions I still might have regarding the car. Great car and great dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

The team here at Germain is thrilled to hear such positive feedback, Mark. Creating positive experiences is very important to us, and hearing about your experience really warms our hearts. The whole team wishes you well. Best Regards, Flavio Galasso General Manager

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Had a bubbling issue with my leather dashboard on a BMW...

Reviewed by DJL813January 20, 2022

Had a bubbling issue with my leather dashboard on a BMW 640i Convertible and Germain BMW in Naples took care of the problem immediately. Provided a free loaner while the dashboard was being replaced. Geoff Kaleal called daily to provide an update and when work was finished---they detailed the car which looked like new. Very happy with the service, communication, etc. Will definitely buy from Germain in the future. Thanks!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Geoff and our team took great care of you. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My 2016 228i needed a new thermostat.. Rhoel Gray worked...

Reviewed by kathleen_donohueJanuary 19, 2022

My 2016 228i needed a new thermostat.. Rhoel Gray worked with my 3rd party warranty company and got them to pay for a large portion of the bill. Rhoel always goes the extra mile. Friends are always encouraging me to take my car to their mechanic telling me it would be less expensive. I just don’t see it that way. Peace of mind is worth a few extra dollars. I could not be happier with the service I get from BMW and especially Rhoel Gray.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your business and for sharing Rhoel's willingness to go above and beyond for our guests. Best Regards, Flavio Galasso General Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Germain BMW of Naples

Germain BMW of Naples offers many automotive products and services to our Naples area customers. From quality new BMW vehicles to used cars we know anyone looking for a vehicle in Naples will likely find what they want at our dealership. We carry a comprehensive line of BMW vehicles including the 328i 528i 535i 335i and X3 making us a good choice as your Naples BMW car dealer.

Our services include trusted BMW car repair original BMW parts and financing to help our customers purchase the car of their dreams.

Call Germain BMW of Naples or come visit us in person. We're conveniently located at 11286 Tamiami Trail

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