BMW of Fort Lauderdale

Angel Cruz is the best salesperson we have ever had the pleasure of meeting. He is warm, friendly, personable, patient, very knowledgeable about the products and his style was very relaxed and not pushy. Also your finance guy Eddy Figueredo was excellent. He is also personable and very efficient and very organized. Our purchase of the BMW X3 at your dealership is the best car buying experience we've ever had.

From Valet greeting to final interaction with my service advisor the service I received was excellent.

See previous comment. We drove across the state from the Naples area on Saturday to drive the vehicle. That day, we came to a clear agreement on price and transfer of the original 3 year/36,000 mile maintenance and were told we could pay via a combo of wire transfer and credit card. On Monday, we were told that the $500 rebate required a loan through BMWFS which we agreed to despite the fact it would require us to make some number of payments and pay interest which would offset the rebate. After filling out the application, I was told I needed to provide documentation of a Florida address which I wasn?t able to do while at the dealership so we went back to the original plan of paying the balance by credit card. Upon taking this step, we were told it wasn?t possible to transfer the original maintenance and we would have to purchase an extended warranty although we were offered a $150 credit toward an oil change). In the end, we ended up splitting the cost of the package but buying a car should not be this challenging and it should NEVER take 3+ hours waiting for a finance manager.