610 Washington Ave
North Haven, CT 06473

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of BMW of North Haven

Overall Rating:

4.4 (out of 5)

93% recommend this dealer

2017 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Had a motor mount replaced and needed a new battery.

Reviewed by JMDecember 21, 2025

Had a motor mount replaced and needed a new battery. Expensive but a necessary fix. Hopefully the repairs were all that were needed so far. Service advisor Krysti was very helpful and kept me informed. Service tech Charles was very thorough with trying to diagnose issue and assessment of the vehicle. The only disappointment involved was that there no loaner vehicle available and no shuttle service for the car being in service in a two day period. Had to rely on my own transportation. These services are the hallmark of the BMW experience and they couldn't deliver as advertised.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your thoughts regarding your experience! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Krysti and Charles met your expectations. Thank you again for choosing BMW of North Haven. We look forward to having you as one of our valued customers for many more years to come! The Team at BMW of North Haven

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always great customer service at BMW OF North Haven.

Reviewed by GNGDecember 13, 2025

Always great customer service at BMW OF North Haven. Oraine was very patient and as always made the experiance stress free👍🏽

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Team at BMW of North Haven

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The experience with this dealership was exceptional.

Reviewed by Donna M from BranfordDecember 11, 2025

The experience with this dealership was exceptional. The salesmen were friendly, knowledgeable and helpful when reviewing the new functions of the car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at BMW of North Haven

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About BMW of North Haven

BMW of North Haven is Connecticut's premier retailer of BMW vehicles. Serving all regions of the state and beyond BMW of North Haven offers a seamless experience with BMW Sales Service and Parts. Located in North Haven CT It also holds one of New England's largest BMW inventories delivers detailed consultation lends extensive product knowledge from their own manufacturer trained BMW Geniuses and provides continuous client care for all of those in search of their New and/or Certified Pre-Owned BMW. For more information visit www.BMWofNorthHaven.com.

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