18800 Hawthorne Blvd
Torrance, CA 90504

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Sales: 310-939-1850

Used Cars: 310-939-1850

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of South Bay BMW

Overall Rating:

3.7 (out of 5)

91% recommend this dealer

1611 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Initially would have rated a 5 based on Sales experience,

Reviewed by Mark B from CaliforniaJuly 03, 2025

Initially would have rated a 5 based on Sales experience, shortly after having the car, identified an issue with the key FOBs, as it would not adjust the seats between FOB1 and FOB2. Took the car back multiple times, they finally tested on 2 other X3’s with the same results, stated was a I9 software defect. After a month still no update, so have to manually adjust the seats between FOB users. Have to question what’s next with the I9 software if something as basic as adjusting seat positions between profiles doesn’t work.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Initially would have rated a 5 based on Sales experience,

Reviewed by Marksbarrios1July 03, 2025

Initially would have rated a 5 based on Sales experience, shortly after having the car, identified an issue with the key FOBs, as it would not adjust the seats between FOB1 and FOB2. Took the car back multiple times, they finally tested on 2 other X3’s with the same results, stated was a I9 software defect. After a month still no update, so have to manually adjust the seats between FOB users. Have to question what’s next with the I9 software if something as basic as adjusting seat positions between profiles doesn’t work.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Al was great!

Reviewed by bigjohn99May 21, 2025

Al was great! The easiest car buying experience I’ve had and I love my new i5!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello! Thanks for the recent review of South Bay BMW. We love to hear you had a wonderful experience working with Al! Thanks for choosing South Bay BMW, enjoy your new BMW i5 for many miles ahead!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About South Bay BMW

If you're looking for a one-stop shop for all your automotive needs, our BMW dealership near Los Angeles is the right choice. At South Bay BMW, serve Hawthorne and beyond by offering high-quality inventory, certified automotive service, and affordable financing. Our team is committed to providing exceptional customer service and a pressure-free environment where your satisfaction is the priority. With everything from our streamlined shopping experience to our selection of the latest BMW lineup, you can discover the inventory and services you need with more convenience.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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