3645 Auto Mall Dr
Thousand Oaks, CA 91362

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Sales: 800-635-6073

Used Cars: 800-635-6073

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Rusnak BMW

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1535 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Ryan Bosman and the Rusnak BMW team (including Nancy

Reviewed by ECRJanuary 16, 2026

Ryan Bosman and the Rusnak BMW team (including Nancy Lazar, who handles all financing details and is the "glue-person" for everyone!) are nothing short of A+! They know their product is top flight luxury and quality, and while each customer that I observed and I, experiences deep knowledge of their automobiles and of their brand, they are welcoming and professional, yet humble, not arrogant, as one might assume of a high-end dealership. We all have choices, and I shopped several makes with several dealers, but in the end, Ryan and his colleagues won me over, hands down. I am over-the-moon grateful to them for the superior experience I had and cannot express adequately how unequivocally impressed I am with Rusnak BMW! They are my home for BMWs. Full stop!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Today I had the utmost pleasure of working with Rex at

Reviewed by reidnnarcisoJanuary 10, 2026

Today I had the utmost pleasure of working with Rex at Rusnak BMW. As soon as I came in to see the car I planned on purchasing, Rex was ready to go and had the car parked outside for a test drive. He values your time and makes sure to not waste it. He was able to meet me at the price I wanted for the car, and he was super friendly and genuine throughout the entire process. I was able to purchase the car with confidence and worry/doubt free because of how trustworthy Rex is. This was my first time purchasing a car by myself and I plan on coming back to Rex again at Rusnak. I highly recommend asking for Rex.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Rusnak has always gotten us the best deal in the least

Reviewed by richardJanuary 09, 2026

Rusnak has always gotten us the best deal in the least amount of time. No xx.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Richard, thank you for the amazing review! We're so glad to hear that we were able to get you the best deal quickly. That's what we strive for at Rusnak, and we look forward to continuing to provide top-notch service for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rusnak BMW

Rusnak BMW is one of the nation’s most celebrated dealerships, winning the prestigious 2018 Center of Excellence Award, presented by BMW of North America making them a 7-time Center of Excellence Award winner. The Center of Excellence Award recognizes the entire team at Rusnak BMW for providing exceptional client care and concern and for demonstrating a high level of excitement and passion for the BMW brand. Our number one concern is your satisfaction. We have a strong and committed sales staff with many years of experience satisfying our customer’s needs. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.

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