BMW
New Car Dealership in Santa Monica, CA
Overall Rating
2.3/5
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Santa Monica BMW, The Ultimate Dealer, Family Owned and Operated for over 25 years.
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Santa Monica BMW Reviews
Overall Rating
2.3/5
3 out of 7 people recommended this dealer
Happy with my Certified Pre-Owned
Reviewed by Jay
in Los Angeles
August 20, 2020
Got a pretty good deal on my certified pre-owned 328i. The salesperson was nice, and the manager was very straight up and honest during the purchase. I was expecting a battle, but overall, it turned out to be a positive experience.
Upsell
Reviewed by James
in Los Angeles
January 19, 2017
Haughty. Came in for basic periodic maintenance. In less than one minute, based upon inserting ignition key into computer port, was informed that $2700 worth of tuneup and NDI were needed. When I expressed shock I was informed that "BMWs aren't for everyone".
I took the car elsewhere, got tuneup, OEM parts, service and inspection from BMW certified master tech, maintenance records updated, for less than half the SM BMW quote.
Beyond Belief
Reviewed by Armistad
in Venice
June 30, 2016
This dealership will attempt to steal your wallet. Their service is one of the most atrocious excuses for a service dept in the west.
