1127 Santa Monica Blvd
Santa Monica, CA 90401

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Sales: 310-829-3535

Used Cars: 310-829-3535

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 7:00pm

Reviews of Santa Monica BMW

Overall Rating:

4.1 (out of 5)

77% recommend this dealer

1937 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was disappointed with the ultimate results of my issue

Reviewed by MROUSSOJuly 12, 2025

I was disappointed with the ultimate results of my issue when elevated to BMW customer service BUT was very pleased with the service, attitude and communication with the people at the dealership. The service manager, Cesar, went out of his way to satisfy me. This is a well-run dealership.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Alex is BEST service advisor.

Reviewed by MASOUDHJuly 12, 2025

Alex is BEST service advisor. Alex is BEST service advisor. Alex is BEST service advisor.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This was probably the worst experience I have ever had

Reviewed by KELSINP1July 11, 2025

This was probably the worst experience I have ever had with a dealership. There was zero communication, you had my car for over three weeks for a diagnostic, and when I got my car back it was covered in leaves in pollen like it had been sitting for weeks without moving. 0 out of 5 stars.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Santa Monica BMW

Santa Monica BMW The Ultimate Dealer Family Owned and Operated for over 25 years.

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