2020 Fulton Ave
Sacramento, CA 95825

Get Directions

Sales: 916-514-7421

Used Cars: 916-514-7421

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Niello BMW MINI

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

518 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Purchased over 1 month ago and still trying to get them

Reviewed by RANDYCALDARAJanuary 19, 2026

Purchased over 1 month ago and still trying to get them to fix the windshield, hand over the 2nd key and send me my card left in the trade. They have varied they didn’t disclose the windshield issue, that they did not give me the 2nd key as they said they had, and found my card. They simply go give a crap about costumers.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for providing this feedback, Randy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and pleasant to work with.

Reviewed by RussV January 15, 2026

Very professional and pleasant to work with. The buying experience was exceptional. We have bought several cars from Niello.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Extremely professional and excellent experience.

Reviewed by OLDHAM79December 31, 2025

Extremely professional and excellent experience. Everyone was accommodating, straightforward, and transparent. I got an amazing BMW at a great price. Niello rocks!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW MINI. We look forward to having you as one of our valued customers for many more years to come! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Niello BMW MINI

Since 1921 our service to the community has been marked by a commitment to providing distinctive automotive products and exceptional service while treating our customers with unyielding integrity. All of or New and BMW Certified vehicles are updated on our website daily. Niello BMW's Service Department is uniquely qualified to care for your BMW and we're here to offer you the highest level of customer service and care. Our factory-trained technicians are qualified to perform any type of BMW repair or service.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top