4350 Rosewood Dr
Pleasanton, CA 94588
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:30am – 5:00pm |
See all dealerships near Pleasanton, CA that carry BMW
Overall Rating:
4.9 (out of 5)
96% recommend this dealer
1500 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
With the exception of having to wait so long to check in,
With the exception of having to wait so long to check in, everything else was great! Kier was exceptional and made up for my long wait.
Maximum rating = 5
BAD FAITH!
BAD FAITH!! Have 530e bought from East Bay. . Hybrid transmission problems. Dealer won’t acknowledge it. Bought extended warranty for $3,000 months ago prior to base warranty expiration, due to lack of repair by dealer. Was just informed BMW North America decide not to ‘activate’ the warranty due to some technicality they invoked. IMMORAL CONDUCT. THEY ARE ‘SORRY’ BUT DON’T CARE. Have bought three cars there. NEVER AGAIN.
Maximum rating = 5
Excellent Customer Service as I have become accustomed to
Excellent Customer Service as I have become accustomed to at East Bay BMW, today Bruce Wong checked me in and took good care of me and had a Uber waiting for me when we were done. Bruce was a super friendly and made sure I understood everything that was scheduled to be done to my car and the cost associated with the services.
Dealer Response
Brucebidwell, we're happy to hear you had such a positive experience with our team!
Maximum rating = 5
Please Note: We are currently under renovation but we are still open! East Bay BMW is located in Pleasanton CA and serves the greater Bay Area-Alameda County Contra Costa County and San Joaquin County Pleasanton Dublin Livermore Danville San Ramon Castro Valley Hayward Bryon Tracy Castro Valley. East Bay BMW has new Certified Pre-Owned and Used BMW models 1 Series 3 Series 5 Series 6 Series 7 Series X3 X5 X6 Z4 M3 M5 M6. We offer out of state shipping!
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