3737 E Palm Canyon Dr
Palm Springs, CA 92264

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Sales: 888-654-0836

Used Cars: 888-861-7009

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 2:00pm

Reviews of BMW of Palm Springs

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

1306 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Misrepresented maintenance coverage.

Reviewed by anveshv71January 30, 2026

Misrepresented maintenance coverage. I was sold a $1,899 maintenance plan on a CPO BMW that was described as “5 years of oil changes.” In reality, the coverage expires in about one year and duplicates free CPO maintenance. This was not disclosed at the time of sale. Extremely disappointed — read everything carefully before signing.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you, Anvesh, for taking the time to share your experience with BMW of Palm Springs. We truly regret to hear that the details of your maintenance plan were not clearly communicated during your Certified Pre-Owned BMW purchase. Transparency is critical to us, and we sincerely apologize for any misunderstanding regarding the plan’s term and overlap with your included CPO maintenance coverage. Your feedback is important and helps us identify where we need to improve our sales and delivery processes. We are committed to ensuring our clients have a premium and informed experience at every step. A member of our management team has reached out to you to review your contract and discuss possible next steps. Please contact us directly so we can assist in resolving this matter to your satisfaction.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Wrost place to purchase any car.

Reviewed by ZafarcupNovember 23, 2025

Wrost place to purchase any car. I purchased BMW M5 with maintenance plant .after few month we want to purchase new BMW M3 then I contacted them to cancel my maintenance plan but no response waiting more then 2 months nothing happened. Now I am going to sue this dealer ship.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

For a service manager, Guy was not up to par.

Reviewed by Padrefan2000November 19, 2025

For a service manager, Guy was not up to par. Not helpful and very rude. Needs another job.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your feedback. We’re very sorry to hear about your recent experience and that it did not reflect the high standards we hold at BMW of Palm Springs. We take your concerns seriously and would appreciate the opportunity to discuss them further. Please reach out to us directly so we can address this with care and ensure your next visit meets the level of service you deserve.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Palm Springs

Welcome to BMW of Palm Springs! We are proud to be a member of the indiGO Auto Group family and to serve the Palm Springs Ontario Riverside and Murrieta CA areas. Whether you're visiting to explore our new BMW cars pre-owned BMW cars or to have your current car repaired in our BMW service center we are looking forward to working with you. At BMW of Palm Springs we work tirelessly to exceed our customer expectations and ensure that each of our customers walk off our lot feeling satisfied. We look forward to working with you at our BMW dealership near Murrieta CA!

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