150 E El Camino Real
Mountain View, CA 94040

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Sales: 866-878-8023

Used Cars: 888-720-5017

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of BMW of Mountain View

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

2681 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT BUY HERE!

Reviewed by Danny Kessler from Dallas, TXDecember 04, 2025

DO NOT BUY HERE! I recently bought a pre-owned 2025 BMW M850i convertible from Mountain View BMW, and they misrepresented it! BEWARE! I'm in Dallas and trusted them to be honorable since I was buying it from across the country without physically seeing it, but they lied! Now they won’t return my calls or respond to my emails, texts or honest review. I asked their sales manager Don to be my eyes and ears while pointing out any issues with the like-new car. Specifically they were asked to guarantee that the expensive wheels were perfect. When the car arrived, one of the wheels was bent and according to the local BMW dealer needs to be replaced for $1,400! When this was immediately brought to their attention, they didn’t respond until we followed up! According to their finance manager, Alexis Gonzalez, he reluctantly told me the dealership refused to be responsible for it. I overlooked other reviews that claimed the same experience, so this is a pattern. The General Manager of the dealership, PJ Roshan, has yet to call me, even though he’s been asked numerous times. Don't walk, run away fast!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

DO NOT BUY HERE!

Reviewed by kesslerdiamondsDecember 04, 2025

DO NOT BUY HERE! I recently bought a pre-owned 2025 BMW M850i convertible from Mountain View BMW, and they misrepresented it! BEWARE! I'm in Dallas and trusted them to be honorable since I was buying it from across the country without physically seeing it, but they lied! Now they won’t return my calls or respond to my emails, texts or honest review. I asked their sales manager Don to be my eyes and ears while pointing out any issues with the like-new car. Specifically they were asked to guarantee that the expensive wheels were perfect. When the car arrived, one of the wheels was bent and according to the local BMW dealer needs to be replaced for $1,400! When this was immediately brought to their attention, they didn’t respond until we followed up! According to their finance manager, Alexis Gonzalez, he reluctantly told me the dealership refused to be responsible for it. I overlooked other reviews that claimed the same experience, so this is a pattern. The General Manager of the dealership, PJ Roshan, has yet to call me, even though he’s been asked numerous times. Don't walk, run away fast!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a wonderful experience at Mountain View BMW and

Reviewed by Alan from San Jose, CADecember 01, 2025

I had a wonderful experience at Mountain View BMW and bought a X5 there. They were extremely helpful, patient, and guided us through the whole process with clarity and professionalism, which made everything smooth.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Alan, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About BMW of Mountain View

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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