5070 Wilshire Blvd
Los Angeles, CA 90036
Sales: 866-885-3193
Used Cars: 866-886-4494
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Los Angeles, CA that carry BMW
Overall Rating:
4.7 (out of 5)
88% recommend this dealer
1508 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Worst experience with their service center.
Worst experience with their service center. Made my recall appointment 1 month in advance. Got there 7:30, second in long line of cars. Waiting, waiting while everyone else is getting taken care of behind me. I finally asked what was going on 20 minutes later to find that my service rep didn't show up for work yet. No one stepped in to take over until I started to complain that I needed to get to work myself. Was passed from one to another until finally someone did the paperwork. Service manager should have assigned me to someone else after 20-30 minutes of waiting with no help. After all I was the second car in line. Then when I found out that my insurance card in my wallet was an old card, even though my insurance is up to date, they couldn't give me a loaner. Understandable. But again a manager should have offered to give me a courtesy ride since by this time I was late for work. I'll go to Santa Monica BMW where my wife had a great experience.
Dealer Response
We apologize for the inconvenience and lack of communication on our end. We strive to provide excellent service. We value your business and hope to have the opportunity to make it up to you. Please contact us at (877) 794-4678.
Maximum rating = 5
Excellent experience with dealership.
Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.
Dealer Response
Thank you for the positive feedback! We are delighted to hear that you had an excellent experience with us. Our team strives to make the car-buying process stress-free and transparent. We appreciate your recommendation and look forward to serving you again in the future.
Maximum rating = 5
The GM Quynh and Mike in finance are the best of the best
The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.
Dealer Response
Thank you so much for your amazing review! We are thrilled to know that our team has provided you with exceptional service. Our service team will be delighted to hear your kind words. Thank you for choosing Beverly Hills BMW Service Center!
Maximum rating = 5
Beverly Hills BMW in Los Angeles CA treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our BMW new car or our used car online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling us today.
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