Pacific BMW in Glendale including address, phone, dealer reviews, directions, a map, inventory and more

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800 S Brand Blvd
Glendale, CA 91204

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Sales: 818-937-0209

Used Cars: 818-937-0186

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Pacific BMW

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

3544 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Nelli has such a positive energy about her.

Reviewed by CaezeMay 02, 2022

Nelli has such a positive energy about her. She was so easy to work with. She went out of her way to get me the best deal on my car. She was very thoughtful, thorough and extremely professional. She will be my go-to Client Advisor for any future purchases I make with Pacific BMW.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Damaged my vehicle and refused and refused to even call

Reviewed by vmvmMay 02, 2022

Damaged my vehicle and refused and refused to even call me back after realizing what they had done. Had to call corporate BMW several times to even get contact with the service department. Worst service imaginable.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Work wasn’t completed as agreed.

Reviewed by skapApril 27, 2022

Work wasn’t completed as agreed. No accountability or effort to rectify the issue. Yet, there was great effort to propose thousands of dollars in repairs. If it wasn’t the only BMW service in my area I’d never go back. When I need to buy a new car I won’t be going here either.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Pacific BMW

Since 1982 our family owned dealership has been serving customers in the Glendale area. We love working in SoCal and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from the latest manufacturer information Opens in New Window and we will tell you everything that you want to know about the car buying process.

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