2399 Auto Mall Parkway
Fairfield, CA 94533

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Sales: 855-366-4386

Used Cars: 855-366-4483

Hours Toggle

Sales Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 7:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of BMW of Napa Valley

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

91 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had an absolutely excellent experience working with

Reviewed by bethany s.September 24, 2025

We had an absolutely excellent experience working with Gabriel at BMW Fairfield. From the very beginning, he was straightforward, transparent, and respectful of our time, which made the entire process smooth and stress-free. One of the things that stood out the most was how mindful he was of our situation—we had our small child with us, and Gabriel went above and beyond to make sure the experience was easy, comfortable, and efficient. He explained everything clearly without any pressure, gave us an outstanding deal, and made the whole process feel seamless. Car buying can often feel overwhelming, but Gabriel made it genuinely enjoyable. His professionalism, honesty, and care for his customers truly set him apart. If you’re looking for a BMW and want someone who will take care of you and your family while ensuring you get the best possible deal, I highly recommend asking for Gabriel.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The experience was superb, the dealership environment is

Reviewed by lupebmwSeptember 16, 2025

The experience was superb, the dealership environment is very esthetically inviting and clean, the staff is professional and friendly. They all greet you and make sure you are feeling in confort. I was impressed with Mike Quezado who attended to our needs and made the completion on paper work a good experience. Mike is very professional and goes out of his way to help with any inquiries. Other staff also make sure the experience is pleasant.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I recently had the pleasure of purchasing a new 2024 BMW

Reviewed by christianSeptember 15, 2025

I recently had the pleasure of purchasing a new 2024 BMW i4 at BMW of Fairfield, and I must say, Greg Locastro made the entire process exceptionally smooth and enjoyable. Greg’s expertise, enthusiasm, and genuine care for his customers were evident from the start. He took the time to understand my needs and preferences, which made me feel well-informed and confident about my decision. The customer service was top-notch, and Greg’s attention to detail ensured that every aspect of the purchase was handled professionally. If you’re considering a BMW and want a trustworthy and knowledgeable salesperson, I highly recommend seeing Greg at BMW of Fairfield. Thanks to Greg, I’m thrilled with my new i4 and had a fantastic buying experience!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Napa Valley

At BMW of Napa Valley, the Premier Pure Promise ensures a hassle-free car buying experience. With a family-owned legacy since 1979, we aim to provide the best cars at the best prices without any worries.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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