8580 Laguna Grove Drive
Elk Grove, CA 95757

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Sales: 916-226-1684

Used Cars: 916-226-1684

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Niello BMW Elk Grove

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

573 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had ozzy from sales assist me in a potential purchase

Reviewed by Gerardo GJanuary 20, 2026

I had ozzy from sales assist me in a potential purchase and he was patient and helpful throughout the whole process with any questions i had, very professional and would work him again the future.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Top-notch customer service.

Reviewed by BOBMAN66January 20, 2026

Top-notch customer service. CJ Phan was very helpful in every step of the purchase of my BMW X5. Thanks CJ!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My previous rating was 2 stars but since then Alexis has

Reviewed by PTRNISHIJanuary 20, 2026

My previous rating was 2 stars but since then Alexis has followed up quite well so I rate him 5 stars now

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Niello BMW Elk Grove

Niello BMW in Elk Grove is part of the Niello Company which has been in business since 1921 and serving Sacramento since 1955. Our tradition of offering automotive excellence continues with the opening of Niello BMW in Elk Grove allowing us to serve southern Sacramento County Stanislaus County San Joaquin County and beyond. Come in today and see our brand-new facility and see first-hand the distinctive service that Niello BMW delivers.

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