8580 Laguna Grove Drive
Elk Grove, CA 95757

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Sales: 916-226-1684

Used Cars: 916-226-1684

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Niello BMW Elk Grove

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

538 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an amazing experience working with CJ Phan at

Reviewed by AMINJONI.ABDULLODecember 01, 2025

I had an amazing experience working with CJ Phan at Niello BMW Elk Grove. From the very beginning, he went above and beyond to take care of me, especially as a first-time buyer with this dealership. Before I even arrived, CJ sent me detailed videos and photos of the car, making sure it was exactly what I needed and that it would be worth my long drive. When I got there, his hospitality was outstanding. During the negotiation, CJ was patient, honest, and really took the time to understand my needs and budget. He helped me find the best possible deal without any pressure, and I truly felt like he was on my side. CJ is a very talented and professional salesperson, and Niello BMW Elk Grove is lucky to have him. I highly recommend asking for CJ if you’re looking for a great car-buying experience.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The process was pretty easy and simple beeen it was all

Reviewed by OSTEWART2109December 01, 2025

The process was pretty easy and simple beeen it was all done via Email and phone calls and to be honest the team was really nice and Easy to deal with and I will buy from you guys again in the future.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The entire experience was great.

Reviewed by AYERS0763December 01, 2025

The entire experience was great. From our salesman, our IT guy who helped set us up with our vehicle and the sales manager. We were not in an absolute rush but due to the price and willingness to go and get the vehicle from one of your sister locations, we made the decision to go ahead and make the purchase. And I must say, I absolutely love my BMW. My only wish would to have more range on the i5 other than that….couldn’t be happier.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Niello BMW Elk Grove

Niello BMW in Elk Grove is part of the Niello Company which has been in business since 1921 and serving Sacramento since 1955. Our tradition of offering automotive excellence continues with the opening of Niello BMW in Elk Grove allowing us to serve southern Sacramento County Stanislaus County San Joaquin County and beyond. Come in today and see our brand-new facility and see first-hand the distinctive service that Niello BMW delivers.

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