24500 Calabasas Rd
Calabasas, CA 91302
Sales: 818-334-8138
Used Cars: 818-334-5494
Sales Department
| Sun | 10:00am – 5:00pm |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Calabasas, CA that carry BMW
Overall Rating:
4.4 (out of 5)
89% recommend this dealer
588 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
We continue to work with Stefano at Bob Smith BMW.
We continue to work with Stefano at Bob Smith BMW. In over 30 years of owning at least one BMW Stefano is truly the BEST to work with. We currently have three from Stefano but we have had others from him too. Bob Smith is blessed to have such an incredible man. My entire family absolutely loves Stefano. He always goes the extra mile and could not be more professional. Truly the best! Thank you Stefano and thank you Bob Smith.
Dealer Response
Hello, we appreciate your 5-star review of us here at Bob Smith BMW! It means the world to us—and to Stefano—to hear how much your family values the experience he provides. His dedication, professionalism, and genuine care are exactly what make him such an important part of our family. We’re truly grateful for your kind words and your long-standing relationship with us. Thank you again for choosing Bob Smith!
Maximum rating = 5
The best BMW dealer I’ve ever worked with—and I’ve worked
The best BMW dealer I’ve ever worked with—and I’ve worked with many! Elham was incredible: caring, helpful, and went above and beyond throughout the entire process. Matt, the GM, is also amazing and truly a pleasure to work with. What sets Bob Smith BMW apart is that you stay with the same person from start to finish—no being passed around from sales to finance to manager. It was smooth, personal, and genuinely enjoyable. Bob Smith is simply the best!
Dealer Response
Hi there! Thanks for sharing your 5-star review of Bob Smith BMW. We're honored to hear that your experience with us stood out above the rest. Elham and Matt are truly dedicated to providing a personal, seamless experience, and we’re thrilled they made such a strong impression. We’ll be sure to pass along your kind words to the team. Thank you again for choosing Bob Smith—we're grateful for your trust and support!
Maximum rating = 5
I want to begin this review by stating that I've leased
I want to begin this review by stating that I've leased and purchased multiple vehicles from this dealership over the years and everyone I've worked with has been fantastic. This review was not due to a specific individual. This review is due to Bob Smith BMWs use of CARFAX as their source of truth. In 2017 I purchased a CPO 2014 BMW from this dealership. At the time of purchase a CARFAX was provided by the dealership (see attached photos) showing the car had not been in any accidents in the last three years and had a clean title. Wonderful, lets move forward with the sale, all was well. Fast forward to my recent trade in of the CPO 2014 BMW and purchase of a CPO 2022 BMW. During the inspection of my old vehicle they suddenly found issues with the paint. Why was this not discovered during their CPO process? They then provided an updated CARFAX showing the car was indeed in an accident before my purchase in 2017. Now, before the dealership responds and says its out of their hands due to the CARFAX not being updated, they refused to adjust the price of the trade in or drop the price of the new purchase to compensate. They basically told me to eat a dick, just not in those words. This dealership not only overcharged me for my previous vehicle, they also devalued my trade in. They essentially stole thousands of dollars from me. Moral of the story here is do NOT buy CPOs from this dealership. They're not certified (eg, paint detection detailed above), and their use of CARFAX as a source of truth is equivalent to dogxxxx.
Dealer Response
Hi Taylor, we are deeply disappointed to see your review of us here at Bob Smith BMW. We’re truly sorry to hear about the frustration and disappointment surrounding your recent trade-in experience. We’d appreciate the opportunity to speak with you directly to review the situation in more detail and see how we can work toward a resolution. Please feel free to reach out to our team at the email below, and we'll be in touch. customerservice@bobsmithbmw.com
Maximum rating = 5
Welcome to Bob Smith Dealerships, where tradition meets innovation in the heart of California. For over a century, our family-owned and operated business has been a cornerstone of automotive excellence, with roots dating back to our establishment in 1917. Now under the leadership of fourth-generation sisters Catherine and Anne, we continue to uphold the values of integrity, quality, and exceptional service that have defined us for generations. At Bob Smith Dealerships, we pride ourselves on our state-of-the-art sales and service facility, where we cater to a diverse range of automotive needs. Whether you're in the market for a brand-new gasoline-powered vehicle, seeking the eco-friendly performance of an electric model, or passionate about classic BMWs and MINIs, we have you covered. Our knowledgeable and dedicated team is here to assist you every step of the way, ensuring that your experience with us exceeds your expectations. Beyond our commitment to providing top-notch vehicles and services, we are deeply ingrained in our local community. We believe in giving back and actively support various charitable initiatives and community events. As a family business, we understand the importance of fostering meaningful connections with our customers and neighbors, and we strive to create a welcoming and inclusive environment for all who walk through our doors. Whether you're a longtime patron or considering joining the Bob Smith family for the first time, we invite you to experience the difference that a century of automotive expertise can make. Thank you for choosing Bob Smith Dealerships, where quality, integrity, and exceptional service are more than just words—they're the foundation of everything we do.
Find out what your used car is worth with our appraisal tool.