BMW
New Car Dealership in Bakersfield, CA
Overall Rating
4.5/5
Read dealer reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
At BMW of Bakersfield, we offer new BMW cars in Bakersfield, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Bakersfield.
Our certified mechanics know how to keep your new BMW fine tuned and safe. So if you are in Bakersfield or the surrounding area, check out BMW of Bakersfield!
BMW of Bakersfield Reviews
Overall Rating
4.5/5
84 out of 93 people recommended this dealer
2019 Nissan Kicks SV - NorthHills
Reviewed by Charisse
in North Hills
October 31, 2020
All I can say is - AWESOME!!! easy to talk with, super accommodating, you won't have a hard time cause they will definitely help you in any situation you have.
Special thanks to the following people. Eli Jamal, Angad Cchina, and Elizabeth Garcia. You are all the best!!! They professionally assist us and tell us everything that we need to know.
If your planning to visit this BMW Bakersfield branch I recommend looking for these people to assist you.
Service Manager is useless
Reviewed by Carolyn Cariaga
in Bakersfield CA
September 22, 2018
Unfortunately nothing's changed. I patiently waited to bring my car in for service. The service technician Scott Sutton pointed out the right rear rotor needed to be resurfaced and was the cause of the squealing noise. They had just resurfaced and redid the brakes so it was a poor job they did the first time.
After taking my car in and explaining to Carolyn the service tech what the issues were and that we were going to resurface the rotor, she went ahead and chamfered the brake pads instead. She did not call me to tell me what she was going to do with my vehicle and they tried to be cheap about fixing their mistake.
I brought it up to the service manager Jim who would not address the issue and was a complete you know what. He has no concept or idea of customer service and treated me very poorly. He demanded that I come pick up my vehicle and they would not make the repairs.
I had to speak with the general manager Rene Campos and he did the right thing by overriding the service manager. But when I came to pick up my car there was a rattling noise after I started it and they would not address the issue and treated me like crap. Now my car is still in service and they won't even give me a loaner because the service manager is a rude and obstinate individual.
Loyal Customer 10 Years!
Reviewed by Tina M.K.
in Bakersfield, Ca.
August 16, 2015
As always had an Amazing experience at BMW of Bakersfield. Very comfortable friendly environment. Mohsen and Mark listened to what I wanted and delivered. Love the BMW experience. Love driving a fun safe car with all the amenities I want.
