19250 N. Loop 101
Glendale, AZ 85308
Sales: 480-207-3194
Used Cars: 480-207-3194
Sales Department
| Sun | 11:00am – 7:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Glendale, AZ that carry BMW
Overall Rating:
2 (out of 5)
53% recommend this dealer
147 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Very disappointed with the professionalism and customer
Very disappointed with the professionalism and customer service at this location. After numerous email communications I made an appointment with David Capellini to have my vehicle appraised. He did not show up to our appointment. After a good hour wait, another “manager” reviewed my vehicle. His appraisal was $10,000 less than the KBB range that David had provided during our communications, even though he said they can “usually beat KBB”. Don’t waste your time with this location to buy or sell vehicles.
Maximum rating = 5
Stay away from this dealership, or if you do end up here
Stay away from this dealership, or if you do end up here and buying a used car please do an inspection and take the car to your mechanic do not trust them, my car broke down 3 days after buying it and they blamed me for the issue.
Dealer Response
Please reach out to me. I want to resolve this. Jason Decker General Manager jdecker@arrowheadbmw.com
Maximum rating = 5
Good experience with Tyler and Katie I purchased a
Good experience with Tyler and Katie I purchased a pre-owned X3 recently from Arrowhead BMW. It was a pleasant experience going through the purchase. I visited the dealership a couple of times to test a couple of vehicles, and there was no rush or pressure put on by the dealership. Pricing was transparent though one has to be diligent to review every line item when the final price is done. A couple of small items remained, which the dealership resolved quickly, and had the vehicle completely serviced. Would recommend the sales team of Tyler, Katie, Andre and Tony. They reached out post sales as well to check-in on the vehicle.
Maximum rating = 5
Welcome to Arrowhead BMW! We strive to excel at the art of hospitality. We are more than just vehicles on a lot. Let us be your hosts for a premium shopping experience designed to respect and value your time featuring a luxurious showroom exquisite customer lounges and a state-of-the-art Service Department with employees skilled in customer excellence. We have a huge selection of new and pre-owned vehicles from which to choose and outstanding financing options. We look forward to helping you find the car of your dreams.
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