14839 Stonecroft Center Ct
Chantilly, VA 20151

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Sales: 888-976-0042

Used Cars: 888-960-9124

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Audi Chantilly

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

759 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Basil Ali was a great person to work with.

Reviewed by Riad KhalilJanuary 29, 2026

Basil Ali was a great person to work with. He was extremely pro and helpful.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your feedback about your experience with our team at Audi Chantilly. Thank you for sharing.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If I could give -10 stars I would.

Reviewed by A from Manassa, VAJanuary 29, 2026

If I could give -10 stars I would. Do NOT buy a car from these people! They are the worst kind of humans!! The Office Manager filed our EV paperwork incorrectly and now we're on the hook to pay a big bill. They admitted to the mistake, but everyone from the General Manager, Sai, on down the chain refuse to help fix the situation. It's been 10 months. Audi Corporate sucks too. Filed a report with them and haven't heard back from them either. We have left countless voicemails and sent endless e-mails with several of the employees, Office Manager (Colleen), Finance Manager (Wisam), Sales Manager (Hek) and the General Manager and get NO response. Even reached out the owner (Jason H) of the dealership and he won't respond. Getting to the dealership is not easy, but we have been a few times and what a surprise none of these people are working on the days we go. Buyer BEWARE. Do NOT buy from this dealership.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

If I could give -10 stars I would.

Reviewed by ashli.thompson84January 29, 2026

If I could give -10 stars I would. Do NOT buy a car from these people! They are the worst kind of humans!! The Office Manager filed our EV paperwork incorrectly and now we're on the hook to pay a big bill. They admitted to the mistake, but everyone from the General Manager, Sai, on down the chain refuse to help fix the situation. It's been 10 months. Audi Corporate sucks too. Filed a report with them and haven't heard back from them either. We have left countless voicemails and sent endless e-mails with several of the employees, Office Manager (Colleen), Finance Manager (Wisam), Sales Manager (Hek) and the General Manager and get NO response. Even reached out the owner (Jason H) of the dealership and he won't respond. Getting to the dealership is not easy, but we have been a few times and what a surprise none of these people are working on the days we go. Buyer BEWARE. Do NOT buy from this dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Audi Chantilly

Audi Chantilly is the leading Audi dealer in Chantilly VA. Your satisfaction is our goal! Still deciding on which Audi you'd like to be driving? Searching for OEM factory rebates? Are you comparing lease programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more look no further than Audi of Chantilly. Our team is professional offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.

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