15865 Katy Fwy
Houston, TX 77094

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Sales: 888-678-9670

Used Cars: 888-679-2656

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Audi West Houston

Overall Rating:

4.7 (out of 5)

89% recommend this dealer

982 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Stress free Courtesy Customer friendly

Reviewed by Valerie VeasleyOctober 12, 2025

Excellent Stress free Courtesy Customer friendly Accommodating Salesman very knowledgeable about Audi cars Salesman was very passionate about the company

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I started a process to buy a car from these clowns Monday

Reviewed by ferrarifan3October 02, 2025

I started a process to buy a car from these clowns Monday - after agreeing to their deal a whopping $300 discount, I had to email them a total of 10 times to get them to finally return my email's, NO PHONE CALLS OF COURSE. When I asked for wiring instructions, they ghosted me again until now 4:31PM on THURSDAY to tell the they sold the car EVEN THOUGH I COMMITTED TO BUY THE CAR AT THEIR TERMS ON MONDAY. They are the worst dealership I have ever dealt with and I would avoid them at all costs, just another example of xxxx. DO NOT BUY FROM THEM THEY ARE AWFUL!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We would like the opportunity to address your concerns. Please reach out to us directly at (855) 627-2941 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Thanks to Jackson Russel, Grant Draper and Alexis for a

Reviewed by MJ Brooks from Houston,TXSeptember 24, 2025

Thanks to Jackson Russel, Grant Draper and Alexis for a pleasant and hassle-free experience. We appreciated the refreshing low-key approach to doing business.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Audi West Houston

Audi West Houston is a Premier New and Used Audi Dealer Serving the Greater Houston Area in the heart of the Energy Corridor.

Audi West is the Winner of the prestigious Magna Society Elite Award recognizing Audi West Houston as one of the Best of the Best in customer service and sales. Only 12 Audi dealerships in the US earned this award. Our dealership is located directly in Houston only minutes away from Nottingham Park Lakeside Country Club and Westside Tennis & Fitness.

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