1825 Covington Pike
Memphis, TN 38128
Sales: 901-302-9878
Used Cars: 901-881-1243
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Memphis, TN that carry Audi
Showing the most recent reviews from Cars.com and DealerRater.
Never heard back by email nor by text nor by phone call
Never heard back by email nor by text nor by phone call after placing my inquiry. This suggests to me that this dealership is not interested in my business. I will be buying a vehicle in the next 10 days…
Dealer Response
We apologize if you were not contacted back in a timely manner. We strive to make sure all our customers have their inquires answered and follow-up is something we pride ourselves in. The only thing I may assume, is our electricity and phone systems were out during the freeze, as well as last week for 2 days. Again we apologize and hope that we can earn your business in the future.
Maximum rating = 5
Beware. Bad service.
My Q7 has been there for almost 3 weeks. They are not interested in fixing it because I have a caravan extended warranty I love my audi and would have bought a new one but would never trust this dealership…they offer no service. Beware. Service sucks!,,
Dealer Response
We apologize if you have had any issues during your recent service visit to Audi Memphis. While our team works very hard to get all our vehicles in & out of service in the quickest time possible. There can be circumstances that may extend your service work-whether parts that are on back order (which has been an issue since the Pandemic began) or many other issues that may arise. Your warranty should not have any issue on your vehicle repair, but please give Jason Tripp our Service Manager a call at your convenience to discuss. We appreciate your business and hope that we can continue to serve you in the future.
Maximum rating = 5
xxxx naw!!!!
update: Audi of Memphis must think i am stupid. I got called saying they will personally deliver my vehicle anywhere I choose but I'd have to pay $3000 for the oil separator which I was told the reason my truck would not start...mind you that I drove the truck to Audi and it had been working fine before they tampered with it and they still haven't fixed my A/C which is what I initially brought it in for. They told me that I could come in and purchase the compressor for my A/C. They all need firing.
Dealer Response
Jason, our Service Manager called and spoke to you about your issue and you conveyed that you would return his call when it was convenient. Please call Jason so that he and you can discuss. Thank you in advance.
Maximum rating = 5
At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do."says Al Gossett
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