1020 Hannah Dr
Columbia, SC 29203

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Sales: 888-694-9439

Used Cars: 866-980-1067

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Audi Columbia

Overall Rating:

3.5 (out of 5)

87% recommend this dealer

189 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Will forever be amazed how Jamar, the finance guy,

Reviewed by KNovember 01, 2024

Will forever be amazed how Jamar, the finance guy, cheated me and how Peter Haub backed him up. Shame on BOA for not being able to do anything about it. Never buy a car from them!! .....Jamar and Peter is are disgusting people.....what they do is criminal. hope the FTC gets them.....this is truly a case for them.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Service!

Reviewed by whitesteph16May 08, 2024

Great Service! I purchased my FIRST Audi (AQ5 Sportback) 8 weeks ago. Thank you, Andrew Jenkins, for providing excellent customer service. You made my experience hassle free, and you demonstrated genuine care and professionalism. I appreciate you being fully engaged to meet my needs to complete this process in a timely manner. You were confident and very knowledgeable with all the features on this vehicle. I am thoroughly enjoying my Q5. Dylan and Jamar, thank you too for your assistance! Stephanie White

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Stephanie, we're delighted to know that Andrew, Dylan and Jamar made your first Audi purchase a memorable one at Audi Columbia. We hope you continue enjoying every moment with your Q5 Sportback!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Audi Trust

Reviewed by Mr. B from Columbia, SCSeptember 13, 2023

In this day and age with money the bottom line , and service is minimal, and you feel captured and frustrated because you made the mistake of spending your money on this product, this is how I feel about this Audi Service Department. The person I deal with is impertinent and borderline rude and I feel any opportunity that exists to unnecessarily charge me will be taken. My trust, bottomline is gone. I should not feel this way about anybody I do business with. Unfortunately, I do. It was pointed out to me by the Representative that paying is a reality. If I pay, I just want to be treated respectfully and fairly and not be charged extra for oversights in service or gauging.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

I'm really sorry to read about your experience. It's our goal to provide excellent service and treat all of our customers with respect, so it's disappointing that we've fallen short in this instance. I'd like the opportunity to regain your trust and address any issues you're experiencing directly - please feel free to reach out at a time that suits you best. Thank you, Peter Haub - General Manager - (803) 786-6601

Overall Facilities 3

Customer Service 1

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

About Audi Columbia

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
If you don't see what you are looking for click on CarFinder fill out the form and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff click on Directions for interactive driving directions and other contact information. We look forward to serving you!

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