Audi Warwick in Warwick including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1517 Bald Hill Rd
Warwick, RI 02886

Get Directions

Sales: 866-412-4233

Used Cars: 888-696-8048

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Audi Warwick

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

247 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Had the with worst experience of my life with this

Reviewed by ysaura14July 13, 2022

Had the with worst experience of my life with this service department. Took my vehicle to this service department because it was the closed one to me little did I know my worst nightmare would start at this dealers va service department. I purchased my Audi Q7 a few years ago in Mass. Last year I received a notice for a recall on my vehicle and naturally I brought it over to have it replaced at this location. After I got my vehicle back I had the “check engine” come on I called they said bring it back a hassle to get an appointment wasn’t able to bring it in right away then the gas consumption started to increase on the vehicle I called check engine light still on gas consumption in higher when I got my vehicle they charged me for regular check up and said it had nothing to do with the service they preformed that it had to do with the PCV valve which was a $2000 job and offered a coupons of some bucks off after a couple days the engine started shaking inside the vehicle took somewhere else now the vehicle have MORE codes at this point long story short installed the PCV value however the faulty engine cylinder codes never went away didn’t fix the engine light issue and the engine started acting up after it came out of the dealer. Everything ended up in a recommendation to trade my vehicle for a new one because at this point the option was opening up the engine to find out what was the problem which would cost $$ and no warranty the solution would be found or installing a new engine. Audi Service Warwick didn’t care didn’t even call back. I ended with a German vehicle that needs an engine replaced at 133k miles. BTW a new engine for my Audi Q7 still costs 17K THOUSAND DOLLARS without labor costs.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Ysaura, Your feedback is important to us and I would appreciate the opportunity to speak with you about the recall repair and the check engine light on your Audi Q7 that you had serviced with us. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Jason Burley Audi Warwick General Manager jburley@penskeautomotive.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

IMPRESSIVE SERVICE ORGANIZATION

Reviewed by Paul from Kingston, RIApril 30, 2022

I had my Audi vehicle towed to the facility with a transmission issue. From intake to diagnosis and repair, the staff, at all levels, performed in a professional and personable manner. Their communications throughout the process were timely and thorough. The Audi Warwick service team sets a high standard for all auto repair organizations to emulate.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Paul, thank you for your positive feedback! Our Service Department at Audi Warwick always strives to provide an efficient and professional experience when you come in for maintenance. Please don't hesitate to reach out to us for any future automotive needs.

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I purchased a used vehicle at the Warwick location.

Reviewed by jwpaq.56April 30, 2022

I purchased a used vehicle at the Warwick location. Not to soon afterwards I had an issue with the car. First thought was I bought a lemon. I didn’t want to deal with the dealership however I was put though to customer service and received a call from Kevin. Kevin was more than understanding and extremely helpful even though I wasn’t. He reassured me and put me at ease. So I want to say Thank You Kevin Audi is lucky to have you.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello! Thank you for sharing your kind feedback. We are happy to know our Sales Team was able to reassure you and ease your mind about the issues you experienced with your vehicle. You are appreciated at Audi Warwick and it's a pleasure to assist you.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Audi Warwick

As a proud member of the Penske Automotive Group Audi Warwick is dedicated to serving all of your automotive needs and where your satisfaction is our goal. We are proud to offer the finest selection of new and used Audi vehicles that you will find anywhere in Rhode Island. Call us today to learn about our latest specials get details on any vehicle or request a test drive. Whether local or long distance we look forward to assisting you with your next new or pre-owned vehicle!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top