Audi Allentown

I would like to share my disappointing experience with Audi of Allentown regarding the registration process of my newly purchased 2024 Q7. Despite multiple assurances, the dealership provided misleading information and failed to take responsibility for the registration status. When the initial temporary tag expired, they directed me to personally obtain a new one from the DMV, blaming the state of Delaware for the delay. Even after several months, there was no communication, apology, or update regarding the registration. I had to spend additional time and money at the DMV to acquire another temporary tag. Furthermore, when the dealership finally sent me the paperwork, it was incomplete and inaccurate in every aspect. They failed to include the necessary payment of over $3,000 that I had already made for the registration. I also discovered a document from the Delaware DMV, dated March 2024, outlining the specific requirements for registering the car, which the dealership ignored. Given the substantial investment involved in purchasing a vehicle of this caliber, I expected a higher level of professionalism and accountability from the dealership. Regrettably, they not only deceived me but also caused significant inconvenience and wasted hours at the DMV. Moreover, they offered no apology or compensation for their actions. Their attempt to withhold over three thousand dollars from me is unacceptable. Based on this experience, I have decided not to return to Audi of Allentown, and I strongly discourage others from considering this dealership for their vehicle purchase. I believe it is essential to be aware of the dealership's lack of integrity and customer service when making such an important decision.

Andrew, Alex, Jessica – the whole Audi Allentown team was Top Notch! Efficiency and Transparency are the name of the game with them! Inquired about the cars on Sunday night, got all the information about the cars and financing options on Monday, Application on Tuesday, approval on Wednesday, drove down and picked up the car Friday morning. No hiccups whatsoever - can’t be any easier than this, PLUS Audi Allentown is one of a few dealers on the East coast that in this inflated market sells at MSRP and AUDI finance rates. Pleased with the process and their professionalism start to finish, as bonus I got some tips to use with my trade-in in the future. Highly recommend to anyone and, when time comes, I will make my first inquiry for the next new car here! Thank you guys!

It is my first 2022 Audi A4 S 45 and I like it. Dealer, MR Dimitri was very nice and helpful. I with my wife felt very welcome. All questions were answer. We bought car on 12/27/2021. Unfortunately due to shortage of new cars there was no opportunity to negotiate the price and it was a little higher then I expected based on my research.