Audi Allentown

It is my first 2022 Audi A4 S 45 and I like it. Dealer, MR Dimitri was very nice and helpful. I with my wife felt very welcome. All questions were answer. We bought car on 12/27/2021. Unfortunately due to shortage of new cars there was no opportunity to negotiate the price and it was a little higher then I expected based on my research.

I just purchased my second Audi, an Audi Q8. Eli, Marcus and Josh made my buying experience pleasurable and seamless. Check this team out, you won't be disappointed!

I really wish I didn’t have to write this review. My parents bought their first ever new car from Ciocca Ford in Quakertown in the early 90’s when my Dad had gotten a promotion. It was a big day for them, flash forward to me this past November. I’d been stuck home due to Covid and spent my spare time looking for my dream car, A Porsche 911. I was shocked to find one pop up in my dream spec, even better is was close to being in my budget. I reached out and had a response back in an hour. DMitri was awesome he answered all my questions as I reviewed the Carfax. It’s a 15 year old Porsche with high miles so I did my due diligence. We set an appointment and it was amazing. Dmitri had the car right out front with a tag with my name hanging from the rear view. There hadn’t been pictures in the listing so I was floored when the car exceeded my expectations. We took it on a test drive and set to make a deal. I asked for a discount because I was paying cash and knew there was some preventative maintenance I wanted to do. (IMS/RMS). I was confident in the cars service history, and according to the Carfax Ciocca had serviced the car when it came in. Furthermore the sales manager said he had been driving the car and knew it’s history. Kevin was even kind enough to check with the local shop where he knew it had been serviced to confirm the IMS had not been done. The car was being sold “as is” and had high miles, but seeing as they knew the history, and it had been serviced and driven by the team, I cut them a check. Several of the sales team congratulated me on such a good purchase. The finance manager came over and shook my hand stating he had plans to buy it if I didn’t. Being it was cold, and the car had summer tires, I parked the car in my garage for the winter only taking it out on nice days for joy rides, and to visit a few customers. To date, since I purchased the car I have put exactly 1,410 miles on it. No track days no street racing just an old guy from NE Philadelphia driving his 911. Unfortunately I noticed a ticking sound on the way to my office. By the trip home it had turned into a loud “clacking” and it was almost impossible to change gears. I was afraid of doing damage so I had the car towed to my local Euro shop. I explained my concerns and could see the smile disappear from my mechanics, while I went over the bullet points. Sure enough catastrophic engine failure. The passenger side bank was shot. We caught it early enough to save the block but the rebuild was going to cost me 20K . Absolutely frantic I emailed Kevin the sales manager. He replied the next day saying he was sorry to hear it but the car was sold “as is” and had high miles and wished me luck. At the time I was looking for this car, I reviewed so many cars. Most of those that were in my budget were being sold by shady dealerships or Craig’s list creepers. The 911 at Ciocca cost a few bucks more and had higher miles. But this was at Ciocca Audi a premier dealership in the Ciocca family. The car dealer with “a promise”. What’s not to loose? Surely being an Audi dealership and having gone through the shop 2 times. They would have found any issues…..right? And ….And even IF something were to go wrong, this is Ciocca. The only car dealership my Dad said wasn’t a “bunch of crooks. Apparently I was wrong. Ciocca you’ve forgotten your roots.