89320 North Game Farm Road
Eugene, OR 97408

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Sales: 458-237-3377

Used Cars: 458-237-4128

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Audi Eugene

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

0:09

Reviewed by daniel.ryan.thomasApril 19, 2025

0:09 0:07 0:09 View all Audi Eugene 4.5 (119) Small businessAudi dealer in Eugene, OregonOpen Overview Vehicles Reviews Photos By owner About Reviews from the web Kelley Blue Book 4.9/5 113 reviews Autotrader 4.8/5 118 reviews Carfax 4.5/5 593 reviews Google review summary Reviews All questions9 price8 pressure6 finance5 +6 Sort by Most relevant Newest Highest Lowest Dan Thomas Local Guide·68 reviews·10 photos WHATCH OHT FOR THESE GUYS!! Make sure you check all of your own fluids, and try to have the car checked out by someone else. We bought a 2018 Ford Expedition, well within the 6 months warranty, but because we are over the 6k miles they … More ❤️🙏2 Audi Eugene (Owner) a day ago Thank you for sharing your thoughts, Dan. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (458) 250-6400. Thomas Malone 2 reviews a month ago The team at Audi in Eugene is amazing. I had recently purchased an older 2011 Audi A3 S-Line Turbo Diesel 2.0 from a private owner. It had 3 recalls, spanning several years. So I called Audi. The Audi team had me covered from the start. … More Audi Eugene (Owner) a month ago Hi, Thomas. Your feedback is highly appreciated. Thank you so much for the review! Shawn Hopfer 3 reviews·1 photo 5 months ago The Eugene Audi Service Department is the absolute BEST!! We did not purchase our Q7 from Eugene Audi, but have used their Service Department. Roger and Katie are professional and go above and beyond for their clients. Answering numerous … More Photo 1 in review by Shawn Hopfer Audi Eugene (Owner) 5 months ago Thanks for recommending our office. We strive to be the best dealership in Eugene and we're happy you continue to choose us! chris jones Local Guide·114 reviews·12 photos 2 months ago Everyone was great. We bought our car used at a local dealer. In order to set up the app and get a full used profile we had to go to a dealership. They treated us like valued customers even though it cost nothing to set up. Spent tons of … More Audi Eugene (Owner) 2 months ago Hi, Chris. We appreciate the rating, and are glad we could provide you with a positive experience! Dan Thomas Local Guide·68 reviews·10 photos a day ago New WHATCH OHT FOR THESE GUYS!! Make sure you check all of your own fluids, and try to have the car checked out by someone else. We bought a 2018 Ford Expedition, well within the 6 months warranty, but because we are over the 6k miles they claim there is nothing they can do. 4 months and already we are having transmission issues. We got the transmission looked at today by a different mechanic and we were told that we need a new one. The transmission fluid was burnt, this does happen quickly so this is something the dealership should have known, maybe they did, but we certainly we not told about it. Be very diligent in your buying process. Their sales people are trained to get a 5 star Google rating at the sale from each customer. So keep your eyes opened if you choose to buy from this place. UDATE: you absolutely do not strive. You sold a xxx vehicle and you know it. Sure, the transmission fluid test might have passed, but I would like to see what you call "passed". Clearly that's a low bar. How convenient for you guys that it's just outside of the warranty. Buyers beware. We do need a transmission since they deemed it undrivable. But they're willing to "help us out" by charging us almost $12,000 for a new transmission and doing their labor at cost. However the mechanic that we have used for years says a brand new transmission from Ford with labor is $7, 250. DO NOT LET THESE GUYS NEAR YOUR CAR TO "FIX IT". DO NOT LET THEM SELL YOU A USED CAR.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Audi Eugene

It is our mission to be the automotive home of drivers in the Eugene OR area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!

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