19400 Rockside Road
Bedford, OH 44146
Sales: 866-984-2083
Used Cars: 855-870-9726
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Bedford, OH that carry Audi
Overall Rating:
4.3 (out of 5)
88% recommend this dealer
147 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Buyer be aware!
Buyer be aware! Do not buy an Audi the worst experience and service. They paint a pretty nice picture when purchasing a car. Awful service staff and do not follow-up. Wonder how they get to keep their jobs.
Dealer Response
Hello, Your feedback is important to us here at Audi Bedford and I would appreciate the opportunity to speak with you to address your experience with our Service Department. Please email me with your preferred contact information. Thank you, Alex de Francisco General Manager Audi Bedford AdeFrancisco@penskeautomotive.com
Maximum rating = 5
Audi Bedford provides outstanding customer service
My experience at Audi Bedford was outstanding. Will Woods, my sales person went above and beyond to make sure that all my questions were answered and I knew how to use the car. He even came to my house after I had gotten the car to help. Amazing!
Dealer Response
Thank you for taking the time to give us a 5-star review, Jodi. Congratulations on your new car! We are so glad that our Sales Department was able to go above and beyond your expectations. It is a pleasure to learn that you had an outstanding experience. If you have any further questions, be sure to contact us. We are always happy to help here at Audi Bedford.
Maximum rating = 5
No regrets
We had an overall great experience. Our sales person was named William and he was always following up with my questions and needs. Unfortunately, when we received the car, the interior wasn’t clean. William made an effort to clean it himself and try to make it look better. We still had to detail the interior but that isn’t the fault of the dealership more so the original detailer’s job. William took the extra step and helped us with the extra detailing job and ensured we were happy with the purchase. The buying transaction with the financial manager went smooth. Highly recommend this dealership even though there were some issues in the beginning.
Dealer Response
We appreciate you taking the time out of your day to provide this honest and kind review for us and our Sales Team here at Audi Bedford, Mary. It is great to learn that our Sales Team provided a thorough and efficient experience for you, and we are truly grateful for your recommendation. We hope to earn that fifth star in the future, and have a nice day.
Maximum rating = 5
Audi Bedford is proud to be Ohio's #1 Audi retailer for 22 years in a row! We are also the #1 Certified Pre-Owned Audi retailer in Ohio! Call our friendly staff today to learn about our latest Audi specials demo a car get details on any vehicle request a brochure discuss your trade-in or even talk financing on your next car. We are here to help you. Our team is professional offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next New or Pre-Owned Audi.
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