9300 E Independence Blvd
Matthews, NC 28105

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Sales: 833-986-0520

Used Cars: 833-986-0520

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Audi Charlotte

Overall Rating:

3.9 (out of 5)

95% recommend this dealer

1200 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great professional service and accountability.

Reviewed by Cee from North CarolinaJanuary 31, 2026

Great professional service and accountability. I worked with Mr. Fisher who was very attentive to my needs. If you’re looking for a sales guy that is all about fairness and will give you his undivided attention and you want the real deal work with Mr. Fisher . He’s the BEST!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

This is exactly how a luxury dealership purchase experience should be, Cee! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Fisher & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

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Maximum rating = 5

5.0 (out of 5)

I had a fantastic experience at Audi dealership in

Reviewed by margitmageeJanuary 29, 2026

I had a fantastic experience at Audi dealership in Matthews! My first point of contact was Joy Tayco when I found the car I was interested in online. She was pleasant, easy to talk to, and incredibly informative about the vehicle. Thanks to her, the process of checking out the car and making my purchase was smooth and enjoyable. Highly recommend working with Joy if you’re in the market for a car!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

After extensive research of luxury brand SUV’s, in

Reviewed by james.nealyJanuary 13, 2026

After extensive research of luxury brand SUV’s, in October 2025, I decided on an Audi SQ5 Sportsback Prestige model. I contacted Audi dealers in Charleston SC, Hilton Head SC, Columbia SC, and Charlotte NC in search of this particular model, blue exterior with black interior. After initial contact with the afore mentioned dealers, I received one maybe two calls from Charleston, Hilton Head and Columbia dealers with Premium Plus Models that were not Sportback editions. Yehor from Charlotte Audi was the only one that kept looking for the vehicle and kept in touch with me. I had honestly given up looking for it until the 2026 models came out. I even tried to order the specific model I was looking for from Audi.usa website however it was not available for order at that time. On Tuesday, December 22nd, Yehor called to inform me he had located the exact vehicle I was looking for in FL and asked me if I wanted to proceed with the sale. I immediately agreed and gave him a deposit. In my experiences, I have never had a salesman continue to try to find the right automobile to satisfy customer. My experience with Yehor and his Sales Manager Dima, was outstanding. In my opinion, they both went above and beyond for me. My wife and I had to make a 3-hour trip to Charlotte to pick up the vehicle. The delivery was slightly delayed therefore, Yehor and Dima had the car brought to me at our hotel the next morning to expedite our trip home. Charlotte Audi is the best Audi dealer in the South Eastern US region if you ask me. Thank you for all you did gentlemen.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

This is exactly how a luxury dealership purchase experience should be, James! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Yehor, Dima & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi SQ5 Sportback. Thank you for being so patient & for making the 3 hour drive. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

Overall Experience 5

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Quality of Repair N/A

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Maximum rating = 5

About Audi Charlotte

Welcome Charlotte driver! At our greater Charlotte Audi dealership we are committed to customer service and satisfaction. Audi of Charlotte is conveniently located in Matthews NC and serves all of the Carolinas with an exceptional selection of new and used cars. Experience our dealership in person and meet our friendly sales team who will assist you in finding the perfect Audi or give us a call.

"You Belong In An Audi; from Audi Charlotte!"

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