10831 Northlake Auto Plaza Blvd
Charlotte, NC 28269
Sales: 877-950-6677
Used Cars: 833-249-1719
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 9:00am – 3:30pm |
See all dealerships near Charlotte, NC that carry Audi
Overall Rating:
4.9 (out of 5)
93% recommend this dealer
524 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Awesome experience interacting with the entire Audi
Awesome experience interacting with the entire Audi Northlake Team .... from Sales, Finance & Service. My personal experience is they consistently make you feel valued and appreciated every time I walk through their doors.
Dealer Response
Kirk, we really appreciate your feedback and are so glad that our entire Audi Northlake team continues to make you feel welcome and appreciated. That means a lot to us. Looking forward to seeing you again soon! Kristen Bowen General Manager (704) 379-8300
Maximum rating = 5
I have been a customer for over 10 years.
I have been a customer for over 10 years. Their service has always been outstanding. If there was a rare occasion where there was a service problem, the response was instantaneous and thorough. I recommend Audi Northlake without reservation for purchase and service.
Dealer Response
Art, thank you for being a loyal Audi Northlake client for the last 10 years. We appreciate your recommendation and look forward to seeing you again! Kristen Bowen General Manager (704) 379-8300
Maximum rating = 5
Came in for my bi annual detail, new tires and a concern
Came in for my bi annual detail, new tires and a concern on my presense. Cheyenne was my service advisor. The loaner was already waiting for me when I pulled into the drive. They located the concern and immediately had it fixed. Tires were ordered quickly. Cheyenne was very knowledgeable about the issue I was experiencing as well as making sure I got the right tires for my car. When I pulled into pick my car up, it was already waiting. It looked brand new again! I’ve been working with her since she started and she’s a true delight to work with. Quick on communication and making sure everything is taken care of. I never have to worry when I come here and work with Cheyenne. I know I’m in great hands with her.
Dealer Response
Mariya, thank you so much for the great review! We’re glad everything went smoothly, from having the loaner ready to getting your concerns taken care of quickly. Cheyenne truly does an amazing job and we’re lucky to have her on our Audi Northlake team. We really appreciate your continued trust and look forward to seeing you next time! Kristen Bowen General Manager (704) 379-8300
Maximum rating = 5
The team at Audi Northlake is made up of experts from every major field--all with years of experience serving customers for all of their automotive needs. From first-time buyers into the luxury market to those who have been driving Audi cars since the day they first got their driver's license all are welcomed into the warm enthusiastic environment here.
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