10831 Northlake Auto Plaza Blvd
Charlotte, NC 28269

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Sales: 877-950-6677

Used Cars: 833-249-1719

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 3:30pm

Reviews of Audi Northlake

Overall Rating:

4.9 (out of 5)

93% recommend this dealer

516 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Solid, effective, efficient.

Reviewed by Karel from Shelby, NCDecember 12, 2025

Solid, effective, efficient. Very good experience. Respectful of ones time. Wouldn’t hesitate to recommend to others.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

We had a great experience working with Ray!

Reviewed by Melissa Miller from Charlotte, NCDecember 09, 2025

We had a great experience working with Ray! He took care of all our needs and made the process so easy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Melissa, thank you so much for your 5-star feedback! I'm glad to hear that Ray took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

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Maximum rating = 5

5.0 (out of 5)

My experience with Raymond was excellent from start to

Reviewed by Aryn from Charlotte, NCDecember 09, 2025

My experience with Raymond was excellent from start to finish. He was professional, knowledgeable, and genuinely focused on helping me find exactly what I needed. Raymond took the time to explain everything clearly and never made me feel rushed or pressured. His friendly attitude and attention to detail made the entire process smooth and enjoyable. I truly appreciate his outstanding customer service and would highly recommend Raymond to anyone looking for a trustworthy and reliable salesperson.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Aryn, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Ray provided you with a 5-star experience. We appreciate your feedback and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

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Maximum rating = 5

About Audi Northlake

The team at Audi Northlake is made up of experts from every major field--all with years of experience serving customers for all of their automotive needs. From first-time buyers into the luxury market to those who have been driving Audi cars since the day they first got their driver's license all are welcomed into the warm enthusiastic environment here.

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