Audi Albany in Latham including address, phone, dealer reviews, directions, a map, inventory and more

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723 New Loudon Road
Latham, NY 12110

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Sales: 518-608-2054

Used Cars: 518-690-6819

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Audi Albany

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

184 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don’t waste your time!

Reviewed by Ken from Guilderland, NYApril 27, 2021

Dealer has shady tactics which to me as a consumer is borderline unethical. The GM is unscrupulous and is a perfect fit for this organization. I have contacted AG’s office and hope they shutter the doors! I will most likely buy from the dealer in Vermont who is fair and transparent.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Love this dealership and the service!

Reviewed by Michelle Osterhoudt from Oneonta, NYMarch 22, 2020

I love the people here. Ive been servicing my late model A6 here for over a year and a half. In that time, the care and service they give is stellar. My car is always returned looking better than when I brought it in, the service people, I have dealt with Angie and John, are honest and trustworthy. The cashier is super friendly as wellI just love these people! Im looking at getting another Audi soon and have begun talking to Joe. He is super helpful and honest. He definitely looks out for the customers best interest. The reason why I will go backcustomer service, hands down. Thank you, Albany Audi!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Audi of Albany

Reviewed by Clinton L. Freeman,Jr. from Albany New YorkMarch 17, 2020

My sales person was fabulous the people were fabulous and I felt overall on a scale of 1 to 10 a 20

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Audi Albany

Audi Albany always has a large inventory of New Audi's as well as a great selection of Pre-Owned vehicles. Many of our Pre-Owned Audi's have been put through Audi's 300+ point Certification Process and come with a Factory Backed 6 year from the in service or 100000 mile warranty. We are your Premium Dealer in the Capital District and we take pride in the quality of the cars that we sell. We are currently in our state of the art facility located at 723 New Loudon rd in Latham NY.

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